Wallet was very thin fake leather. Broke trying to get credit card in slot. Lightup pen didn't work. Gus's I should have known at a $1 it just cheap stuff at cheap price.
Nice price, decent quality, except the aloe glass came broken into many pieces. I got cut badly opening the wrap too. Can't seem to find on their website how to refund. Oh well.
We're sorry to hear about the damaged item, Ding. We have sent you a DM with regards to this concern. Kindly check your inbox. Have a great day!
Ordered a couple weeks ago for my son's birthday and it's said complete. Still waiting. Ridiculous on how long it takes to ship. Disappointed. Just want my items already.
Hi Nicole — If you have not received your order yet, please contact our customer support team. You can reach us by phone at 888-682-5119 or through email at support@hollar.com. Our hours are Monday - Friday | 7:00am - 4:00pm PT. We’d be happy to provide you with an update.
I love hollar.com. Great merchandise with cheap prices. I have ordered from them three times (Fisher-Price, Zak, etc.). Free shipping on orders over $25. Doesn't take that long to receive.
Thanks for leaving us this positive feedback Angela! We’re delighted to hear you’re loving our deals. Happy shopping! :)
They have something for everyone. Highly recommend, especially for holiday shopping. I love Hollar! Found the app on Facebook and haven't looked back.:-)
Thank you for sharing this with us, Kristen! We are so happy you love your Hollar goodies. Thanks for all the love and support!
Placed my first order within 2 weeks the box came. Everything was as advertised, packed so well nothing was broken (and I ordered glass bowls). Will absolutely order again. Thank you HOLLAR!
You are so welcome, Joni! Glad to hear that your first order was a success!
I was excited to be expecting my order in a day or 2. Its been three days. Then I read all these reports of really long shipping or not getting orders
We're sorry to hear about your experience, Tena! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!
... Now this is really the place to shop. Bargains galore and they change quite often. From special holiday treats to groceries, school supplies and outer wear you will find it here. Easy to browse through, set up in large print for easy reading. Now there being a one price ($5.00) delivery charge regardless how much you buy, anything over $25.00 knocks that charge off but wait, there's more. Something called "Club Orange" it's a recent offer, it's free to join with a small charge a month and allows you free shipping over $10.00 which is very easy to reach once you discover all the deals offered. Delivery is about average and once received, any damage they take care of immediately. This place will make you come back over and over again just to discover their really fantastic deals. Sign up for their newsletter for some very special email offers as well. I can't say enough about Hollar. It's really a great find especially for the budget minded. I don't know why other reviewers have had some problems. I certainly haven't except for a couple slow deliveries which they informed me of in advance. I also pay through pay pal because I really don't like to splatter my credit card all over the internet so as for me, Hollar is a great experience.
Hi Jmz — Thanks for sharing your experience with us. Glad to hear that you were able to save dollars on our deals. We love hearing great stories about our products and services. So happy to have you be part of the Hollar family. Have a wonderful day!
I've had a great experience with hollar. It comes on time and everything I prefer is always in the box. I've referred this app to my friends and family.
Thanks for stopping by and sharing us with your friends Lydia! We're so glad that we could delight you with our service. We hope you have a great day!
Most things are a bargain and the quality is fine, except for Hollar products with moving parts. No use sending them back as you pay shipping and a restocking fee. Things are basically just thrown into boxes which arrive crushed as there is little or no packing to support products. Heavy things are put on top of fragile food products, crushing them. One thin piece of tape closes a box with 27 items in it - so it usually comes apart and box splits before delivery. Customer service, if you can find an email address or a phone number is nonexistent. No answer to my email of complaint. Too, you have to guess as to delivery times as the online delivery info is not updated before you get the package. I've ordered quite a bit since finding Hollar a couple of months ago, and most items survive delivery and are good prices. But Hollar needs to teach employees how to pack boxes and answer customer emails. I guess they figure prices are so low that the customer can just absorb damaged and/or non-working goods.
Hi Elizabeth — Thank you for this feedback. We’re a growing company and there are things we’re ironing out. It’s important that our customers have an exceptional Hollar experience so we made sure that this has reached the appropriate department and will be addressed accordingly.
Hollar has the greatest merchandise and no one can beat there prices. Everytime i log on to Hollar.com i see and purchase a great bargain... Dont miss out!
So I have a few items in my cart and I've noticed how they continuously keep raising the prices on every single thing In my cart MONEY HUNGRY MUCH. I might just drive to my stores near buy cause their probably cheaper and shipping takes for ever.
Hi Julie — We appreciate the feedback. We are always looking for ways to improve your shopping experience. We will be passing along your feedback to our leadership team. Have a wonderful day!
I use the hollar app to shop. It's easy and concise. Rarely crashes. Great assortment of products. So far, everything I've ordered is good quality and I'm pleased with all of the items.
Great to hear you had such a great experience, Diane! We love hearing great stories about our products, services, etc. So happy to have you be part of the Hollar family!
This site has been a slow shipper in the past. That's OK, not everything needs to be PRIME. This order has been over ELEVEN days stating "processing," AFTER charging my credit card! They have not responded to my inquires, or even acknowledged receiving receipt of them. Deleted my credit card info from the site this evening, hoping that there is no additional FRAUD. BUYER BE WARE! IF IT SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS!
We're sorry for the inconvenience, and please rest assured that this is not the customer experience that we aim for. We're working to address our unexpectedly high volume of contacts, and orders. Please send us a note at support@hollar.com, or at facebook.com/shophollar with more details, and we'll see what we can do for your order.
Products are pretty good, and prices are good.
Shipping is very poor. I have read many complaints about the slowness of shipping. Consider changing companies if you want to keep business booming.
We appreciate the feedback, Aimee. We're currently working our best in improving our shipping services. We've relayed the helpful advice to our team. Have a wonderful day!
Has a great variety of items, awesome prices, way lower than stores. Provides me great down time at the end of the day, just clicking on Hollar relaxing and finding wonderful deals.
Thanks for the shout-out, Brenda! Glad to know that shopping with us relaxes you. Check back often-we're always adding new deals!
My order came in damaged and I sent them a picture of it and the dumb lady said it wasn't damaged and she couldn't give me a refund so now I'm emailing them everyday so I can get my money back.im pissed off and I'm not stoping until I get my refund!
We're sorry to hear about your trouble, Curly. Please send us your phone number and the best time to contact you at through email (support@hollar.com) or send us a direct message on Facebook Messenger. You may also call us at 1.888.682.5119 during weekdays, 7 AM to 4 PM PST. We'll gladly look into this matter.
Love the prices and quality. Came way fast and I was able to track it in real time. My kids loved their blind bags and they had so many to choose from. Told all my friends.
Woohoo! Thanks for sharing, Stephanie. We are so happy you love your Hollar goodies. Thanks for all the love and support!
I was looking at Hollar and saw Elf eyeliner (brush included) and they are charging $5 for the same product you can buy directly from Elf for $3 and then they have the nerve to show you that eBay is selling it for almost $10 so you think you're getting a deal. This site is GARBAGE!
Hi Dorianne — We are always looking for ways to improve your shopping experience. We will be passing along your feedback to our merchandising team. Feel free to reach out if you have any additional requests or questions. Have a wonderful day!
I have been satisfied with all my previous purchases. The one time I needed customer service, I received assistance promptly. They stand by their products.
Woohoo! Thank you for giving us a 5-star, Ann. We're so glad that we could delight you with our service because our amazing customers like you are always #1 to us! Have a great day!
Overview
Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping and great deals. Hollar ranks 727th among Discount Shopping sites.
- Visit Website
- Los Angeles, California, United States
- Edit business info
Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tonjia! We apologize for the trouble. We would love to make it right for you. Please shoot us an email at support@hollar.com or call us at 1.888.682.5119—we're open Mondays to Fridays from 7am to 4pm PST.