I saw their website & the stuff looks just adorable, so I ordered a bunch of things. Sorry I did! The tops are cut w/ no sewn seam on 1/2 of the item, colors are not what they should be, cheesy leggings with the elastic not sewn into the fabric, just placed in a pocket, just NOT made well AT ALL! When I tried to return, I have to jump through all kinds of hoops & after 8 emails, still don't have a shipping label B y the time I get it, the 30 days will be up & they will say I can't return. DO NOT BUY ITEMS FROM THEM!
Chinese clothing line companies are selling KAKA to the American people. (Holapick) l spend $116 buying 5 dressed that Worst than tissue paper. I was very disappointed, the clothes are unquality trash no good and all go to the garbage waste money. Warning, Do not shop from this website. I will not shop again from this website or refer anybody. In my continent America we don't buy trash. We put our trash in the dumpsters. Holapick is a trash dumpster.
Poor quality. Material is stiff. Size runs small. The picture on the website looks much better than the actual product. I won't order again from this company.
They sent only half my order. Repeated attempts to get the rest of the order failed. One time they sent an email response telling me that I received my order. But the last diget of my order was dropped, and the tracking indicated an order delivered to a different country. Then I was told half of my remaining order was out of stock, but it was still being advertised on the website at a higher price. The same day I filed a dispute with my credit card company, they sent a bogus tracking number for the remaining item on the order. PS- the charge appeared as "Shoespar"
Donot order these clothes if you are larger than a medium. I ordered 3X and even my daughter (who wears a M) says they are snug. In addition, the fabric is Horrible and stinks. Nowhere does it say that it comes from China. It says Money back guarantee if you are not satisfied. Well - after weeks of trying to return all the clothing, and getting one email after another - offering $36 on a $165 order so I can keep and donate, I said no and to give me the address for return. FINALLY, they sent an address in China - NOT San Francisco, where they were shipped from. If I could give Holapick no stars, I would!
I was scamed by this company! They sent me 3 on 5 items months later that they were advitising. One was too small, another was not what I ordered. The quality of these items were not like they showed on the photos.
They tried to engage me in the mail conversation without any viable sollution. I do not understand why are they still online. They should be in prison!
I ordEred 5 items. Only 3 items arrived. All 3 items were far too small. And despite numerous requests for return and refund Holapick will mot provide info about return and refund process.
I am normally A size XL or sometimes 2XL. I ordered 3XL to be on safe side. But all items were unbelievably too small.
Ther sizing is way off.
BE WARNED
DON'T BUY from this company(if you can even call it that). The clothes look great in their promos but when they arrive 4-6 weeks later they are all either oversized or undersized and the material is disgusting.
If this was a real company they would have a returns policy and treat their customers with respect. I wish I had read these reviews before I purchased over $200 worth of clothing from them it would have saved me both time and money. I don't buy clothes very often and I thought I was getting something special for my self and my daughter. EXTREMELY DISAPPOINTED and upset with Holapick. You are a disgrace to the online shopping community and should be banned. If I could give you negative stars I would!
The photo taken 5 minutes after ordering. PayPal immediately cancelled the order. Do not use this site!
Ordered 3 items in early February. 2 arrived so far and it's exactly 3 months later. I recommend staying away from these people! Cute things on the website, but don't waste your money.
Avoid this business! Total scam. Merchandise is clearly intentionally misrepresented on website (very different colors and styles and COMPLETELY different (cheap) fabrics) and they literally make it impossible to return, send you the same clarification question 10 times in spite of you answer them everytime! OUTRAGES! UNacceptable customer service! NEVER BUY FROM THAT SITE
I put 1 star b/c it's impossible to submit a review without that, the actual is 0
This company did not send my order and I continually requested a refund for a year. They would not credit my money nor did they send my order. DO NOT TRUST this rip off company
Ordered from their my ccard let me know it was a fraud company they changed their name to the cc company than god i jave a cc that looks out for their people im sad i realy wanted that stuff. Its a fraud comp
This company is a scam! I never received order. They never responded to my question. Tracker doesn't work. Had to cancel thru PayPal and took weeks for refund.
Awful customer service. No response when attempting to return. Not at all what I had expected, and 3 out of 4 didn't fit. Can't get any response now to make a return. Terrible experience!
We must stop business like this, Cheap clothes and they are taking people money knowing there clothes are not good, bad bad business I was taking these item with me to Las Vegas, I thought they was linen but there aren't they are bed sheets clothes. They are not like the pictures when you are ordering and this was my first order and my last. I hope the BBB Better Business Bureau are seen the online complaint about this business. Let's Shut these bad online business down.
I put in over a $160 ORDER. WHEN I CHECK THERE IS NO ACCOUNT UNDER MY EMAIL ADDRESS AND PASSWORD IS WRONG. FINALLY CUSTOMER SERVICE WANTED COPIES OF SHOT SHOTS FROM MY PAYPAL ACCOUNT. I SENT THEM AS REQUESTED. NOTHING! IM CALLING MY BANK AND PUTTING THOUGH A FRAUD REPORT. DON'T ORDER FROM THEM.
I purchased several blouses like a dummy the first time. They charged me twice. The clothing was the worst thing I have bought online. Not worth 25 cents. Save your money!
Nothing looks like the pictures. I ordered 10 items, and could only use one dress as a nightgown! The order took months to arrive. No way to return. No customer service.
I purchased 4 dresses from this place and received it almost two months later, I was so mad when I opened the package to see clothing that was made out of Halloween material. DON'T EVER BUY FROM THIS COMPANY and SMILE MAY. They're a company that should be shut down. When I emailed them, they said they will refund me $17.00 USD for my return when I paid $160.00 USD. I could not even sell these to anyone else because I would never take anyone's hard-earned money to pay for this crap! I hope that someone sues them for"FRAUD" and "IS-LEADING" representation of the crap product they sell. Karma will catch up with these people. Sorry, ladies that we bought stuff from these people. How do these people sleep with themselves at night? Get a real job, not scamming good people.
Answer: Don't know! Scary that a company wants to scam you but they would be soooo upset if someone did that to them!
Answer: Unfortunately you probably cannot. After my dealings with a company called Noracora, I have done some research. Seems these companies are poppong up on FB and other social media sites. They advertise very cute clothing for reasonable prices. Most of them are scams. They take your money and (if they send it at all) send you cheaply made pieces that barely resemble the pictures. Fraudulent customer service emails, extremely high shipping on returns and lies all around. My recommendation would be to contact your Paypal or credi card company to see if they can help. Sorry!
Answer: Try a company called SayHey in Hong Kong, they took the money from me under that name
Answer: You can only return by sending to China for between $60 - 80. You will not receive an exchange or a refund.
Holapick has a rating of 1.5 stars from 207 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Holapick most frequently mention customer service, credit card and full refund. Holapick ranks 1976th among Women's Clothing sites.
Hi Sue D.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com