I bought a ticket and cancelled it in less than an hour with a cost of 880 cads in December 19th 2020
I removed the dispute I had against Holafares in my bank the 27th of January but they still havent honored their commitment to pay my money back
This is affecting me a lot because I've to pay a debt I shouldn't be paying for ($880 cads), and for the interests being generated on my credit card monthly ($14,66) starting in December 2020 until today 28th March 2021
My advice: Avoid dealing with this company by any means. If you did the same mistake than me Pay with your credit card and don't let you them convince you to remove a dispute even if they send you e-mails or call you promising the refund of your money. They always find some problems to pay you back!
Every time I try to make the booking it comes back that the rate has changed. Not sure what is going on over there.
I found more options close to my needs and with a much better price. Thank you, this is a last minute emergency trip.
Spoke with Adam and supervisor Henry. I found a price online. Both men refused to price match what was on their website
Super efficient with all the same bells and whistles as the big name travel sites! Just way better pricing! Thank you!
Kevin Smith was most helpful! I really like his customer service skills and help. I give him 5 stars!
Bait and switch with too many hoops to jump through. Seems sketchy and like it's not a legitimate company.
Extremely frustrated, booked t one price and later i get email flight increased, and I still don't have my tickets. Would never use this site again!
Alerted me to call with super saver fare. After staying on hold price was 120 more than what was I secured online. Waste of time to call in
Kevin was very helpful. Thank you Kevin.He was able to book our flight with a great price. The process was very easy and fast.
It was a really good experience. I planned my trip just a day before and holafares helped me a lot in its accomplishment.
These people are scam artist. Don't USE THEM!
THEY ARE LYING ABOUT TAXES TRIPLING THE TAXES ON A SMALL AMOUNT. ASKING FOR FEES THAT THAT THEY CANT EXPLAIN.
THEY WILL BOOK YOU FOR ONE PRICE THAT YOU WILL NEVER GET, IT WILL ONLY GO UPUPUP OR ANY TICKETS EITHER, DO NOT USE AT ALL I WILL PROBABLY CONTACT THE BB
Why list a fare and allow someone to book it, only to find out HOURS later that it was not longer available. What a waste of time!
The representative was very helpful he made sure that I was help out call me to make sure everything was oh ok
Was great customer service. Also I was worried at the beginning but I have my confirmation number few days before my trip
I dont understand why I didnt get my E ticket right away. It's been 4 days and I still havent gotten it.
Will surely work with Kevin Smith from holafares for all my future travels. Very professional and answered all my concerns.
Thanks Kevin,
I did not get my eticket or paper ticket. Where is my ticket and how come I did NOT get it as yet? I don't understand.
Overview
Holafares has a rating of 3 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Holafares most frequently mention and customer service. Holafares ranks 219th among Travel Search Engine sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members