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Holafares
Questions & Answers

380 reviews

Here’s what buyers have asked with answers from Holafares staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

A working contact telephone #- I can't reach them to get a credit. 4 #s, 3 from my bank, are disconnected. The 4th just rings, no chat response

Question:

Why do they give you a price online, & then when you call they give you a much higher price, & they tell you that there are no more seats.

Question:

Cuando me va a llegar mi pase de abordaje lo nesesito

Question:

If i am to purchase a ticket is there a cancellation fee an will i get a refund if the flight is cancelled?

Question:

Is Holafares regulated by a travel regulator? And if so, who?

Question:

If I buy tickets directly from the website instead of calling do I get the tickets right away like other websites?

Answer:
They call to tell you that deal is no longer available. Then they say for a higher price we can get you on a higher tier seat that just became available. Then if you say ok, then you have to wait 48-36 hours to see if your credit information is correct. Then they have to contact the airline to see will they accept the price. Then make sure your name, etc is correct on the ticket
By Robin M., over a year old
See another answer (1)
Question:

how do I get tickets I thought I bought over a week ago?

Question:

Does anyone if this company is actually legit?Because my ticket was suppose to come yesterday and they pushed it to monday and next friday is flight

Answer:
May not be. Felt like a scam to me. I finally canceled everything with them.
By Nancye P., over a year old
See another answer (1)

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?