I had been looking at suits and creating them on Hockerty for months, always wanting, but never having the money, it was just something to do to pass the time. Eventually, the time came when I had the money and I created my own MTM 3 piece suit. Was unbelievably excited, then I started reading the reviews. Nervous. Regret. All of the things you don't want to think about when you've spent £220 on something. I was apprehensive, but the suit came, might I add that I'm not an off the rack body type and my suit fits perfectly! Great quality, my only issue is that the sleeves are half an inch too long, but that can always be sorted. Don't believe all of the bad reviews, I'm a genuinely satisfied customer, will more than likely order again!

Absolutely horrible, 4 months to get an over priced cheap suit made in China. They screwed up my measurements and I had to pay to send it back. 3 more months, until they finally sent me a suit jacket back, no pants or vest just the suit jacket, which was the completely wrong style. Please, please, please avoid this company at all costs, you will regret day you gave them your credit card, I promise you!

Just don't go near this company. Awful product, awful customer service.
First attempt I got comical shirts - not just the wrong shape for me, but there is no way any human had those proportions! Shipping took forever - nearly two months to get them, and then I had to send them back for total remake. The final shirts are ok-ish, but I can get better quality and fit off the shelf for half the price.
Second attempt was worse. Shirt fabric just horrible. Cheap and nasty. I would never wear it, and nothing like it looked online. No offer of return, no offer of remake. Days and days passed until I got a reply from customer service. In fact, they replied quicker to a review I left on another site that they did to their own ticket system!
In summary: awful product, awful service, awful shipping, awful process. Don't touch. I pitty the man who buys a whole suit of these jokers.

They overcharge for everything on their site, and they have 0 refund policy. They don't care what you actually ordered and will send basically anything they want to send you regardless of what you paid for. The measurements are completely messed up. I entered my measurement of having a 10 inch long fott and they sent me a shoe that is 8 inches long. How could a company be so horrible?
Save yourself and NEVER give these people money EVER.

This experience is a nightmare. Our suit is nothing like our measurements required. It must be someone else's suit. You cannot talk to anyone. A bot is all you can text online. They will email you, but they are not helpful. Noone seems to be in the U.S., and they lose your measurements so you cannot access anything to support what you ordered. Terrible experience! If anything changes, I will update this review. So far, an awful experience.

Custom suit not guaranteed! I had my suit measurements done by a tailor and my suit does not fit me. Can't get any response from Hockerty. My suit was shipped out of China without any invoice/paperwork at all! It's like the company doesn't exist!

This is an excellent service. I use a wheelchair, and I have an unusual shape, so it is good to find a website that can take my measurements.
I ordered a waistcoat, to see how everything went. Although it was a little tight, and not 100% in keeping with my measurements, the company had no problem taking it back and remaking the garment. The new waistcoat was shipped, arrived without any hassle, fitted perfectly.
Now, I'm ordering again, two more of the same, In different colours.

Very rarely do I leave negative reviews but felt compelled to do so in this instance. I purchased a custom tuxedo shirt for the first time for my daughter's wedding. Normally, I buy off the rack because we can't afford to buy custom shirts so this was a special occasion. The shirt showed up without the proper button holes. When I contacted customer service, they refused to make things right or even consider that a mistake had been made. Very unethical.

So I had a little bit of a struggle at first-the vest I ordered was way too tight but beautifully made, so I reached out to Hockerty via email and they replied immediately and walked me through the entire process of returning my garment and taking new measurements (add a few extra inches on top of your custom fit measurements). They remade and sent my new vest at no additional cost and I received the vest in 2 weeks! Give Hockerty a try you will be very happy.

I was apprehensive when the box arrived; it seemed entirely too small to hold a woman's suit and trousers. However, all three pieces were there and they all fit wonderfully well. I was very impressed by the quality of the wool used, and thought the tailoring was well done too. This company offered exactly what they promised in very short time. I do not live near a big city, so quality tailoring is not easy to find in my area. This service provides a very useful alternative to local tailoring and a better fit than off-the-rack. Thank you!

They do the same thing to everybody, they make a poor quality garment, send it out, and when you complain about the quality they tell you to go to a tailor. They refuse to give refunds and you will just lose money from this company. After looking into their reviews a but deeper, I found that most of their good reviews were obviously fake and the bad ones all had the exact same problem. Do not ever use them.

I ordered a graduation suit to my son. Today I got it! I love this so much. It fits perfect. No concerns at all. I think we will order again soon. It took 5 weeks to make and 1 more week to be delivered in Canada with DHL. I love the system which helps you to make proper measurements just exactly on the website. All lines from the pattern of the fabric go just exactly right on the jacket and the pants. The fabric is just exactly how it was on the picture.

Order *******
The suit was 2 sizes too big! It costs as much to remake it as to sew a new suit. They refused to return the money, they did not recognize their jamb. When ordering, I filled out exactly the fields that the service offered me. Disgusting quality and service.