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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Planning a trip to NOLA for the Jazz festival. Wanted some items that would "suit" the mood (pun intended). Very pleased with the timely service. Have already made a subsequent order because I was happy with the first items shipped.
Being Australian the only place I can find your unique products. Thumbs up.
My over all experience was good.My new hat is good.
Man, you all are fast! And beautiful! A great combination.
Jim and I ordered our soon to be wedding attire and when it arrived so soon after we placed our order we were very pleasantly surprised and pleased. The best thing was after we opened our packages and saw the quality and fit of the clothing. Everything was as they were pictured in the book! They are absolutely going to make our wedding a big success.! We love every thing we have ordered. Without a doubt, we will be reordering for other occasions. Thank you Western Emporium for having such wonderful service and products. Darlene Brown and James Boyle
Great stuff,price was outstanding and delivery time the best out there.dont hesitate on ordering these guys are great
Excellent service, speedy delivery, better hat quality than I expected!
THANKS!
I've ordered from Gentlemen's Emporium a few times, and I have always been pleased. The prices are very reasonable and the deliveries are extremely quick.
Customer Service was very helpful. The product was a very well made and beautiful western style holster with belt. Unfortunately the item did not fit my particular revolver - a non-western style.357 magnum, one of my open carry guns, but I am going to purchase another color rig for my Colt 1911 - it fit perfect!
Larger selection than other stores, prices & shipping a few dollars more than other shops, but over all more to choose from if making a larger order. I wear my purchases as everyday wear so sales & or mark downs are a consideration for me depending on who the manufacture is. You carry some items that other stores do not. I bundle buy or go for matching shirts, trousers, vest etc. Over all I am pleased & will continue to buy from you.
This was my first order with Western Emporium. Several years ago, I was a member of a western re-enactment gunfighter group, and remember how hard it was to find good accurate clothing. I was *VERY* impressed with the layout and the photographs on the website. The best part was seeing the Old West outfits that had different looks, from gunslinger to gambler, to cowboy. The pricing was good, and they delivered FAST. (I think I got everything within a week of ordering)
This place was great, I highly recommend it for your future needs and if I need anything that they have I will buy it from them.
Poor delivery service.
The whole experience was great. The hat fit just right and was of high quality. I plan on buying more from this company and recommend it to everyone.
Fast delivery and great price for quality clothing.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members