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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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No problems with my order. Everything is great! Thanks for keeping my BP low!;)
I love your catalog, and I WILL be back. I will share you with my friends, too!
Nice prices, products are well and shipping was great. I couldn't have asked for better!
I found what I was looking for and was very pleased with the product (holster). Shipping was fast. Overall a perfect experience.
THE SHIPPING COST WAS A BIT EXPENSIVE.
My wife and I have purchased many items from gentlemansemporium.com. We are both very happy with the merchandise and the great service. We have already recommended this site to our friends and will continue to do so.
Brilliant service, very quick delivery (within 1 week).
Sizing is perfect for me (xl) and quality of the products is excellent.
The pants were to small so i needed to exchange it was simple and fast. I absolutely love everything i ordered. I ordered this for my husband who will be wearing this for our sons Wedding, and he just loves the whole outfit!
Just a excepted. Great color and fit
Jaime at customer service is a doll! I suffer from Lyme Disease & suffered brain damage 13 years ago. Sometimes I 'need help' understanding exactly what I am getting. I am now a repeat buyer. I would recommend this site to anyone that wants a beautiful product as well as first class service.
GREAT
Quick, prompt service and a fair price
I bought the black and white Pin Striped walking skirt and blouse. The quality of the out fit is very good,and is 100% cotton and comfortable. I bought a small top and a medium skirt. The top fits well, but I am 5'1" tall and had to take the skirt to be shortened and pressed,as my seamstress said it was not folded correctly. I also purchased a pair of black lace fingerless gloves, pretty good fit.(one size fits all) not scratchy. Purchased a black velvet triangle shaped belt with bone inside it.(sm) Is a little tight on me. My order included a black (sm) beaded bag. Very nice, but the clasp will not close,and I am quite disappointed with that. Otherwise very satisfied.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.