• Historical Emporium

Historical Emporium

Overview

Historical Emporium has a rating of 4.92 stars from 11,274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Historical Emporium most frequently mention customer service, good quality, and wrong size. Historical Emporium ranks 1st among Vintage Clothing sites.

Positive reviews (last 12 months): 94.1%
Positive
32
Neutral
2
Negative
0
4
See all photos

What reviewers want you to know

Positive highlights

  • Customer service is excellent and the products are amazing.
  • Delivery time was decent given the state of things globally (mail certainly slowed down in my country.)

Critical highlights

No critical highlights yet

How would you rate Historical Emporium?
Top Positive Review

“Quinn outing Jacket for Marinel”

Linda F.
12/29/23

Not only was the jacket stunning, but my docent character at the Daly Mansion (Montana) will no doubt catch the eyes of visitors: detail in the seams and button closures, stunning brocade fabric and the style that any Edwardian woman would be proud to wear. Sizing is slightly smaller than I expected, but the fit still is comfortable. Received the package well within the delivery date and lovingly packed. Maribel will be stylin'!

Top Critical Review

“Poor customer service”

Sean M.
2/9/23

Sizing system is poor and they don't support return shipping. They have a bad system to get a gun belt to fit. Also, they expected me to pay return and reshipping fees.

Reviews (11,274)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (287) delivery time (38) gun belt (35) quality products (39)
Thumbnail of user lindaf2822
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Not only was the jacket stunning, but my docent character at the Daly Mansion (Montana) will no doubt catch the eyes of visitors: detail in the seams and button closures, stunning brocade fabric and the style that any Edwardian woman would be proud to wear. Sizing is slightly smaller than I expected, but the fit still is comfortable. Received the package well within the delivery date and lovingly packed. Maribel will be stylin'!

Thumbnail of user melh184
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Submitting orders on weekend usually don't get responses until the week. Historical Emporium responded immediately and the coat was delivered in about three days, regular shipping, from California to central (latitudinally) Oregon.

Thumbnail of user jessec819
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

I was so shocked with the incredible customer service, ease of ordering, quality of products and fast delivery, I was stunned. I've never had such a great experience shopping, in person or online. I can't expressed how surprised and happy I was. I highly recommend Historical Emporium!

Thumbnail of user pams156
Pam S.
5 reviews
0 helpful votes
August 9th, 2019
Verified purchase

I received the blouse and when I tried it on, the shoulder seams were extremely rigid and so sharp they dug into my skin and was very uncomfortable. It felt like needles jabbing into my skin, and was downright painful so I knew I couldn't wear it. I immediately called and got a return label emailed to me, and sent it back in the original package. The customer service person was very professional and helpful, checked with someone and verified it was the manufacturer's issue so I would be refunded the entire amount. I was pleased with the service and hassle-free conversation.

Thumbnail of user lt151
L T.
1 review
0 helpful votes
February 7th, 2020
Verified purchase

22 holster is a little tight but not bad, getting used to it. Ordered a 40 my hips 38. My friend ordered similar holster and compared the two and found out my belt with the loops in it was put in a different place than his. His belt with loops in it is sticks out a few inches past the main belt makes it easier to grab when sinching it up. Mine is even with main belt and is hard to grab when fighting belt.

Thumbnail of user tracye31
Tracy E.
2 reviews
0 helpful votes
April 2nd, 2020
Verified purchase

We have purchased may items from HE and have always been very happy with the quality and fit. The one time I had a size issue they helped me resolve it and get the size I needed.

Thumbnail of user laughingsalmonbrewingcompanyproprietors
January 19th, 2024
Verified purchase

Ordered my purple velvet smoking robe and BAM 💥 it was instantly delivered. Couldn't ask for better service.

Tip for consumers:
When ordering Smoking Jackets or Robes, suggest the buyer purchase an ascot. I could really use one with my Historical Emporium purple velvet smoking robe. It would take the game to the next level!

Products used:
Smoking Robe

Thumbnail of user swedei
swede I.
1 review
0 helpful votes
August 20th, 2020
Verified purchase

Well I mistakenly entered the wrong address i was promptly contacted by someone to correct that problem the product I had ordered came and good time and was a very good quality

Thumbnail of user jeffreys2701
1 review
0 helpful votes
December 9th, 2023
Verified purchase

Perfectly produced so clean and stylish I hate to get. It dirty,even a walking stick would be a great look, I like the pants that match with the button down suspenders

Thumbnail of user krusekl
krusek L.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

The leather holster I purchased for my 1873 Army Colt is excellent quality, arrived quickly. I appreciate the email updates on the status of my order.

Thumbnail of user belindac280
1 review
0 helpful votes
January 12th, 2024
Verified purchase

Best selection I found. Great quality and price was good. Thank you

Thumbnail of user vickiez3
Vickie Z.
1 review
0 helpful votes
June 19th, 2020
Verified purchase

I was very pleased with the response, timing and delivery of the items I needed. I was a little worried since I was late in ordering for an event. I had days to spare. Thank you for the quick turnaround.

Thumbnail of user zanec15
Zane C.
1 review
0 helpful votes
November 14th, 2019
Verified purchase

The jacket I ordered had been out of stock when I purchased it but the friendly sales clerk told me how to place the order anyway so that It would be shipped as soon as the new ones arrived. I called once to check on the estimated delivery time and was assured that, though shipment from the manufacturer had been delayed, it would arrive in plenty of time for my event. It arrived shortly after my call and it's great. All of the accessories that I ordered (which arrived promptly) are of excellent quality too.

You guys are great and I love my outfit!

Thumbnail of user eliyahis
Eliyahi S.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

The clothing style is like revising the 1900 century. Most men today wear sports and casual clothes, with Historical Emporium, dress you look like a polished Gentleman.

Thumbnail of user carlk413
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I received the shirt within days of placing the order. Pleasantly surprised at how quick I got it during the holiday season.

Thumbnail of user leoe85
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Your serves is amazing. I always receive what i order in time

Thumbnail of user celtybeez
CeltyBee Z.
1 review
0 helpful votes
October 10th, 2018
Verified purchase

I found the Stella Maguire, Reformist outfit and used that page to order the outfit (except for the purse). The clothes run small so I ended up with an outfit a bit too tight. What really bothered me was that the shirt in the photo is sleeveless but I got one with 3/4 sleeves. After reviewing my order and the website, it looks like the link from the outfit leads to the 3/4 sleeve shirt. I did not contact them it is still a really cute outfit and I will wear it, just no point to the long gloves.

Thumbnail of user judithh80
Judith H.
4 reviews
0 helpful votes
May 22nd, 2020
Verified purchase

There might have been a slower time for delivery from other companies during the pandemic but not from Historical Emporium. Always packed well and always on time!

Thumbnail of user unfoldthesoulm
unfoldthesoul M.
1 review
0 helpful votes
December 12th, 2019
Verified purchase

Outstanding product and equally outstanding service from beginning to end. I ordered the wrong size originally and customer service made the exchange seamless. Excellent delivery time as well.

Thumbnail of user evieb9
Evie B.
1 review
0 helpful votes
March 14th, 2019
Verified purchase

Note that other two sites sell the exact 1800 skirt for a lesser price.. yours is 3 x higher??? Sent to tailor for altering cost another 45.00 to do it. So this skirt is very costly..

Thumbnail of user duanes308
1 review
0 helpful votes
March 15th, 2024
Verified purchase

Purchased online on Monday, arrived (across country, CA to GA) in TWO DAYS!

Thumbnail of user beverlym220
Beverly M.
1 review
0 helpful votes
December 27th, 2019
Verified purchase

I ordered the belt and holster for my husband for Christmas and he loved it. I received it in just a couple days. Very satisfied.

Thumbnail of user bruces187
Bruce S.
1 review
0 helpful votes
June 26th, 2020
Verified purchase

As a first time purchaser I am highly satisfied with the item that was ordered and will continue to purchase many more. The most satisfying thing to me is that it was not an overseas company.

Thumbnail of user greath4
Great h.
1 review
0 helpful votes
December 11th, 2019
Verified purchase

One of the best online shopping experiences I have ever had (and I buy a LOT online). Ordering was easy, and shipping was faster than expected. The hat is beautiful, much higher quality than I expected for the price. I will definitely shop here again!

Thumbnail of user cyndip41
1 review
0 helpful votes
December 26th, 2023
Verified purchase

Perfect. Well made, fits well, sizing accurate. Will buy again.

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From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

Business History

We launched our online store in 2003, and we remain a family-owned business.

Company Representative

Thumbnail of user chrisa221
Chris A.

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