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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Outstanding quality of the bloomers! Great fabric, high quality. Really well constructed as well.
Also, I called to the shop about availability of products and expidited tickets -- VERY Pleased with the help.
My entire shopping experience was great. Although my purchase was small, they gave me great service, answering all of my questions, and even recommending other items.
The holsters and belts are perfect
My overall experience has been excellent. It was very easy to order, delivery was prompt, quality and fabric very nice, fit very good. I'm very pleased with my selections. I would love to see more styles made available.
The holster that I purchased fit perfect and is everything I expected for my money. Thank You
We met with Noel at the San Jose warehouse and he helped us with our purchases. This was our second trip to the warehouse and we were pleased once again. I am a bit hard to fit so I like to try things on before purchasing. Noel was a great help and a pleasure to work with.
My contact at Historical Emporium was very pleasant. She was well informed of the products and advised me related to the sizes and availability. She detailed the shipping and the e-mail alerts. She was very efficient in taking my order. The e-mail shipping alerts were prompt, and concise. I do not know how the service could be improved. I highly recomend this establishment!
Nearly impossible to have a bad experience here. Between the helpful hints on sizing and the ease of asking questions, no one should have any excuse for not getting exactly what they want!
The item I bought was too large. Called for instructions to return and
It was a simple solution and the exchange went perfectly.
Great items and when I need other things I know where to go for
Them.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members