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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer service was excellent, as always.
I was satisfied with everything I ordered. I especially liked my vest.
Our wedding was western casual. I found Historical Emporium through a web search, when at the last minute I decided, that I wanted an historical western shirt to wear with boots and jeans. After perusing your many online choices, I ordered the Floyd Side-Button Shirt. It arrived promptly within days, fit perfectly, and looked fantastic. Hands-down, if you want to turn heads, this is a game changer. In fact, so many of the ladies at the reception complimented me in it and wanted to know where I bought it, that I should be on your pay roll!
Customer service was integral to completing this transaction. I wasn't sure if the holster size was predicated by the caliber of the revolver and Customer Service was fast and knowledgeable about the holster letting me know that the size is the same going from 38 to 45, just the cartridge loops were tailored to the caliber.
Nothing but good things to say about the company and product. My watch shipped the next business day, and looks every bit as great as I'd hoped it would from the pictures.
Just wonderful from start to finish.
Great pants, fits great! I will buy some more of these pants. Thanks
Absolutely fantastic place to shop. Reasonable prices and supper fast shipping. Look no where else this is the Mecca.
This gun belt was exactly what I wanted and the price was very reasonable.
Prompt courteous service both ordering and handling returns. Sizing can be an issue. Anyone wanting to order should allow for sufficient time to make a return, if necessary. You folks are incredibly professional. Thanks.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members