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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The past comes to the present...In todays fashions most trousers/jeans are fashioned to fit more hip than waist.
At our shooting club all hand held firearms are required to be holstered...and so the problem of many middle aged men arises! One belt holding up your pants and the other holding up the holster...all around the same area! Most of us are continually hitching up our gunbelts.
With my new pants from Western Emporium with a higher waist fit and with suspenders everything fits comfortably and I no longer have to keep hitching up the clutter around where my waist once was!
A practical solution from the past!
Thank You
Much appreciated the amazingly quick delivery.
The sizing guide charts were a huge help to making sure we had no returns. They were accurate and helpful with comments. Great clothing. Made me want to wear them for normal everyday clothes.
I am a repeat customer due to the quality products, affordability & fast shipping. 5 stars for Historical Emporium.
I ordered pants 2 sizes larger and they fit perfectly. Could not find a satisfactory shirt size, so returned both attempts for prompt refunds. A most responsive company with orders and returns - highly recommended!
Thrilled with my choice of outfit.
Perfect for our daughters wedding! Arrived timely enough! I had to call customer service about some back orders very helpful guy named Matt! I was very pleased!
After many long months of trying to find the perfect look for my new Victorian costume, I decided to shop Historical Emporium. The price was more than I wanted to pay but the selection was fantastic. I received my order three days early and after the second time wearing my new outfit I can say with no hesitation that the products are worth every cent! Excellent quality, comfortable, durable and stylish. Everything looked and fit exactly as I expected. The only thing I needed to change was the hem on my trousers (which I expected). Overall, a fantastic experience. I will be shopping here for all of my Victorian wear in the future.
The best delivery service in the field of extravagant clothes. Everything is as expected, it fits and looks excellent. Thanks a lot!
Great products and no service issues. I will definitely do business with you again. I also enjoy your web presence.
I had an issue with sizing that was actually my fault for not trusting the sizing chart but when it arrived and was much too big, I told Customer Service that I screwed up and they made the exchange virtually immediately! Awesome customer service!
My son loves his overcoat and cashmere scarf. The staff were really helpful with advice on sizing and they arrived incredibly quickly.
I am very satisfied with buying from gentlemansemporium.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members