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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Needed an Edwardian outfit for a reenactment. Dress us high quality and shipping time was fantastic!
This was my second time ordering from Gentleman's Emporium and I am again gobsmacked by the quality, price, and service I receive. Aces all around!
I enjoyed working with WesternEmporium.com to obtain vests for the groomsmen and the groom for our wedding. The products have been what we expected for the price: cheap fabric that looks good and has lasted really well for the occasional special events. The guys liked their waistcoats, and the wedding looked beautiful! Customer service was excellent; we had to make a few returns and exchanges, and everything we through seamlessly. Thank you so much for making my wedding day look great!
Like always, a real treat doing business with Historical Emporium.
My husband is extremely pleased with the items sent, and we very much appreciate the pre-order help with sizing. The clothing is very well made, and when he tried everything on, it fit perfectly and will be an excellent Victorian outfit! Very happy with your service and the delivery time. All we need to do now is get the pants hemmed!
Great!
Awesome will shop here again
Shipped ahead of schedule. Great pricing and outstanding quality. A+
The prices are high, im sure anybody would agree to lower prices, but the products i choose we great. I had to make sure everything matched, so I had to send back a couple items and exchange. Shipping was fast, I wish i didnt have to pay for it all over again. But i love this dapper style just for a casual day, so im sure ill order something again in the future
The pants and vest were sharp! Haven't had anything in this style yet. It could get addicting... Thanks H.E.!
SHIPPED QUICKER THAN I EVER EXPECTED. WHEN THERE WAS AN ISSUE WITH SIZE I SHIPPED IT BACK AND THEY EXCHANGED IT FOR ME VERY QUICKLY!
The shirt I initially ordered was out of stock, I got a quick response from your customer service, picked another shirt and it was sent to me very quickly. Very pleased with your customer service and the quality of your products!
Great products, quality and delivery.
The shopping experience with gentlemansemporium.com was an excellent shopping experience from beginning to end. I will return again.
Unique product line and quality products!
I FOUND W.E. Very easy to deal with. My Black leather quick draw cowboy holster was absolutely magnificient. I should have never waited almost 70yrs. Bot it never to late. Just strapping it on makes you feel like you are back in the old west. ( I wonder how much the shipping is on the horse i ordered.?)
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members