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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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My hat is top notch. It is my style.
I placed my order on line, order was delivered in a few days...Happy customer!
I will be shopping here again!
It did not fit so I had to return the dress.
Shipping time and return assistance were excellent!
I have absolutely nothing negative to say about your products or service. I have shopped with you several times and each time have been delighted with the quality of the merchandise and your customer service is top notch. A fantastic shopping experience, I enthusiastically recommend you to everyone. Keep up the splendid work!
Lightning fast shipping and quality products. Can't beat that!
Husband loved the pants and shirt. You need to buy one -two size bigger than you normally wear. Great products, made well, looks great. Will buy from here again.
The western gunbelt and holster looks great and fits great, I will recommend, you guys to everyone
I was in a rush to receive the shirt I ordered - so I called in advance to see if it was possible that it would get here before I left for my trip. I was assured that they'd have to me 2 days before I left--so I felt confident that I could order it without fear that it would not arrive by my deadline. The person I spoke to on the phone was extremely helpful and overcame my concerns about shipping speed.
My husband was pleased with the shirt. It looked very well on him and he said it was exceedingly comfortable.
Great quality. The sizing took a while to understand, even though well-explained. But my exchanges were quick and easy. The clothes are GREAT, well constructed, and now fit perfectly. Very happy!
Good quality,good price, and fast delivery.
Very good selection of items.
Cant fault the service everything is prompt and of high standed I live in Quorn St Australia and Ireceive my goods in one week and a half witch for me is GREAT Thanks western Emporium keep up the good work
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.