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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I WAS PLEASANTLY SURPRISED AT HOW EASY IT WAS TO ORDER AND HOW QUICKLY MY PRODUCT ARRIVED. GREAT JOB!
Had a quality issue with braces, which were replaced after I read their Quality Guarantee to a supervisor who was hung up on their return policy. I'm satisfied & will continue to buy every day clothing from WE
Ya'll put the "Service" in Customer Servicer! Outstanding!
Very good quality for the price. Very quick responses to my inquiry.
Excellent!
Got the merchandise very quickly. Refund promptly granted when the hat did not fit.
I would like to be able to buy clothes in different length ~other than what is available
I'm 5'4 so all the skirts you sell are to long even before I get them ~
I 'll have to pay another 60 euro + to have them shorten!
Otherwise I loved my Navy suite ~lovely fabric
Outstanding product and service. I was a big hit with the outfit I bought. I only experienced one issue with one of the items I bought, but they took care of me...no questions asked. The person I dealt with was very courteous and expressed genuine interest in my satisfaction.
Great selection and simple fast ordering process.
I was pleasantly surprised with how quickly I received my order. I would definitely order from this company again!
The items I bought are great. My watch is wonderful, the vests have a good fit and look sharp. The only problem I had was with the pants. Although they are of excellent quality, they are far, far too big. Even taking into account the difference of fit due to their style, they are way too large. This is possibly due to my unfamiliarity with the sizing/measuring methods used with the sizing chart, so I will just make alterations myself.
The order was processed very quickly, and arrived well before the estimated date.
Thank you for your excellent service, and you can bet that I will recommend shopping here to everyone looking to escape the jeans and t-shirt cycle.
Excellent quality merchandise, not easily available elsewhere! Quick service... very pleased!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members