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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would like to thank everyone at Historical Emporium for the service i recieved in my purchase. I recieved what i ordered complete and sent in a timely manner. Personal contact was kind and professioal.
I shopped online for almost 2 weeks before I settled on this holster. It came in a timely fashion and is great quality and workmanship. It fits me and my Blackhawk perfectly. This is equipment I will be proud to wear and pass to my grandson.
The "West Point" pants are a very unusual color that looks great as dress pants. In artificial light they look light grey. In sunlight their true blueish color comes out. Unless you are very tall, these pants will need to be tailored in length.
My tailor alters hundreds of articles a day, he says that the fabric in these pants is unusually thick and required him to put the 'Denim' sewing needle in his sewing machine. In his opinion these pants are well made with durable fabric.
I can not see how it got here so fast, unless you have a distributor in Memphis,tennessee. However, I will
Be ordering other products from your store. Thank you,very much.
William Franks
Booneville,ms--*******
Everything was simple. I had trouble on line but it took one phone call and everything was taken care. My order arrive quickly, was complete and excellent quality. I will be ordering again.
Since the Denim Vest was a special order there was a certain level of faith involved based on other purchases. The construction was still very good. Where things fell short was in the overall design of the vest which was not up to the level I had with the work vests I have purchased. Of course, it will need some tailoring and I knew that going in. There is little to be done about the cut of the collar or the large, light-colored buttons or the shorter length which I anticipated would go well over the belt. Not awful or terrible. Just not up to the standards I have had on previous occasions.
Just want to say I had a great experience shopping at your establishment. Items looking great and I'm feeling great.
Overall was great response to email question about special order but was ordered on the 26th of January looking at 7 to10 for special order didn't receive any of this stuff in time for the Ball on the 18th of Feb. Had to rent a Tux. Have always been a Historic emporium fan an will order again.
As nice as I expected it would be
The hat was Great! However it wouldn't fit my Fat Head! :)
Very much liked the skirt I ordered, beautiful piece and pleased with the quality of the fabric and workmanship. I will be ordering more from this site.
I'M EXTREMELY HAPPY WITH THE GAUNTLET GLOVES I PURCHASED AND I'LL WILL BE BUYING ANOTHER PAIR. THEY ARE SOFT,SUPPLE AND WELL MADE.
Customer service is outstanding! All the products I have bought several items and they are of Great quality. I am trying to bring a taste of old school back, I get good comments every time I wear some thing from your shop...
Very satisfied with the speed of delivery. Just wish the availability of the items was greater. I loved the coat I purchased but needed the larger size which was not available. Will be checking back with you in the future when I need to order this type of clothing. Thank you very much for the speed of handling the return. God Bless!
LOVE your company... long time customer here... you guys have great product, and always indulge my silliness in the special requests form!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members