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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience with historical.com was absolutely great. I call the office and the staff were courteous, proficient and all the items arrived on time as scheduled. I salute all who made it possible.
Great Product and reasonable prices very satisfied
Customer service was very helpful and product was exchanged quickly without any delay or issues.
Customer service is great. When I have asked questions about a product, they were answered promptly and informatively. When I have ordered, products were shipped quickly and arrived surprisingly fast.
It was easy shopping and the product just as I expected.
Products arrived within a few days, much faster than I anticipated. Lots of items to choose from, and at various prices.
I have put together the 'Intrepid Motorist' outfit while we are rebuilding a 1927 Model T. I have now completed the outfit and have tried on everything, the quality is outstanding. I can't wait to parade in it. Shipping is lightning fast and the sizing help made everything fit right. I usually don't buy shoes/boots online but these fit after I read suggestions from you and customers. Looking forward to more outfits, thank you!
Good quality. Perfect for the living history site I work at. Third item I've gotten from Ladies Emporium and all were well made.
Excellent.
165$ frock coat, I had to send back, one time for a size change. Then sent it back yesterday because the fit was not right. I wear a 42 and it was good on the shoulders but it was baggy and looked cheap. I usually like your products but this time not so much.
The vest came much sooner than expected thanks to rapid handling and the US Post Office. This is the first time I have purchased from Historical Emporium and I must say it was a positive experience.
The price was a bit expensive on some items but you get a quality garment that can be worn many times over. We loved the items and if need arises will be repeat customers. I also talked with them directly about needing the items shipped immediately because the event was that very week, they had everything available and we got our costume delivered a day before. Just as promised. Love that! I never felt the need to review anything before but this company really impressed me. So first review goes to them!
The best service ever plus super fast delivery
I surprise to receive my order so fast. Itwas better than I expected!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members