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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Darn good service
I Have Been Shopping at Historical Emporium for Years! Highest Qualify Period Clothing Available! My Wife and I are Constantly Complimented When We Go Out.
I placed a couple of orders for a number items for a couple Mardi Gras costumes. Quality, customer service and promptness is terrific. I highly recommend this company.
Quality was great on all but the gloves. Too big and cheaply made. Everything else was wonderful but didn't quite work for this costume, or my build. Love your site though-have been searching for stuff like this forever!
You have always provided first rate service.
Very Very nice people especially Melissa she was a great help when I had to return my holster for a larger size thank you Robert Rollins
I was very happy with my order. Customer Service was very helpful. Very nice people to deal with.
This one is easy. Terrific shopping experience in all aspects. Delivery time was just unreal, seemed like I just placed my order and presto there it was in the mail. Great company, exceptional customer service, quality products and good prices!
Roger Youlden
High quality, good style and the price is right!
All good apart from having to pay duty!
Fits perfectly with corset.
I bought the dress for my daughter for a dance competition, we have received many compliments since...we have the most beautiful dress in the whole group
Thank you!
Quick turn around, quality product, and friendly staff on the phone and via email!
When I called I had no Idea how to size this and was helped through it quick delivery and an awsum product! Highly recommended!
Both the service and product were outstanding.
Quickly found what I needed. The staff answered my questions regarding fit and sizes in a helpful way.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members