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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered a gun belt and holster for my husband's birthday. I ordered it on a Monday for his birthday which was coming up on Saturday. I was worried it wouldn't come in time, but it arrived just two days later on Wednesday! And it was exactly as pictured. My husband loves it.
I inadvertently ordered two of the same thing (the ordering part of the website was cumbersome on an iPhone). A polite and competent customer service guy fixed everything the next day.
I live in Prescott AZ, a Victorian/Western town, and work here as a bespoke boot maker, using techniques and standards from the craftsmanship period of the early 1900s.
I decided years ago to wear only cotton, as far as possible. I find the stylings and fashions created and provided by the Historical Emporium to be just right for everyday wear in my town and my general life style without being a costume.
Thank you and keep up the good work.
Awesome - I put in the wrong address and customer service fixed it and resent it back to my correct address
As y'all know I make a lot of purchases for our male tour guides. Not only do the guys get a lot of compliments, but the quality of the costumes are great!
I bought two, one for my wife and one for me, we love both holsters great leather and great fit. Customer service is first rate.
Excellent purchase. Thank you.
Needed a white dress shirt. I saw your site online and found the shirt I wanted. Your staff was
Very helpful, considerate, and knowledgeable. Thank you.
Fast delivery, great product
Quality of shirt well exceeded our expectations -very soft and luxurious. The pkg was immediately mailed out w standard shipping. I received it by the time I mentioned it would be showing up as a charge on our credit card! Terrific customer service in action no doubt.
I am a member of the Daughter of Civil War 1861-1865. I bought this blouse to wear with my Civil War outfit before and it got badly stained, so I found it on your website and bought another one. It is a nice attractive blouse of the time and is very comfortable to wear.
Overall my experience was excellent. You had a good selection of watches to choose from and I was very happy with the quality of the watch. Especially when comparing it with the price. Thank you and I will definitely be on your site again.
Historicalemporium.com is a good Place to visit.I have bought boots pants shirt vest coat and hat and I am so pleased With the speed of service and quality of items.Thank you so much. I will be back.
I have made several purchases on this site. All items have been of high quality,comfortable and exceptionally well cut
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members