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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Unfortunately, the item I truly wanted was out of stock. But, I did get the next best thing. Delivery was very fast and the fit and look of the vest I ordered was just right. I am doing just a little something for St. Patty's Day when I visit New Orleans. I was inspired by the Steam Punk wear at a new restaurant at Universal Orlando, Toothsome Chocolate Emporium. I purchased a brown bowler hat there, but really had nothing else to go with it. I do wear fedoras and driver caps and it is just part of my own style. Once home, I thought what could I get for the hat. With the trip to New Orleans coming up, St. Patty's Day too, it was time to put it all together. I located your website and ordered an emerald green vest and puff tie, pants and shirt I purchased locally. I also order a snap front shirt for my fiance' and a Cameo necklace. Excited to put it all together, and more excited as she does not know what I have in store, as it is a surprise. But when I tried it all on, my daughter thought it looked great. I had only one issue and it was my fault. The necklace came in the same package and was not easily found in the box as it was stuck in the corner. I emailed then to ask about it and was told it shipped. Good thing I still had the box. I hope to buy more in the future.
The products were for my youngest son birthday gift, the delivery time was quicker than i expected, he loved
Both gifts. Thanks to you guys, I finally got birthday present that someone really liked. Will be ordering from
Yall again.
Excellent customer service thanks
Great selection fair price. Shipping was faster than expected. Thanks
I recently discovered Historical Emporium and have ordered several items including vests, ties and a watch. All items I have bought so far have fit very well and are top quality. The service has been outstanding and I have received the items in very timely fashion. I'm thoroughly happy with this company and their products.
Had to exchange a few items because of sizing. It was the most painless exchange process I have ever encountered.
Great service! I had ordered the wrong size for a jacket (way too big). I returned it and the new jacket was delivered the same week. I did everything from the Product Returns/Reimbursement tab online - without having to bother anyone from the 1-800 number.
I am very pleased with the holster, it fit perfectly,its like going back in time when i put the holster on and go out to shoot, it was one of the best deals out there, i will be a customer for life.
Charming insight into one of the most colorful of the great "robber barons" Happy to wear his vest even though I needed a much smaller size. He reportedly weighed about 350!
George
I needed a costume for a play my daughter was in, but needed it quickly. I found the perfect Edwardian suit but wasn't sure about sizing. I called and the gentleman I spoke to sent the outfit in two sizes. I received two days later, the sz small fit perfect and we loved it! Retuned the larger size and received credit right away. Thank you so much!
I have no issues with either the service or the product I bought from Historical Emporium. The belt and holster set I bought was of reasonably good quality and the price was equally fair and acceptable.
The pants fit very well but I would be remiss if I didn't mention the fact they have no pockets. This was a surprise to me. I wonder what gentlemen did to accommodate their personal items like handkerchiefs, combs, wallets etc in days of old. I guess I'll purchase a men's pocketbook if there is such a thing. The pants are lined and the material is pretty good quality.
I would like to say that I was so satisfied with everything from ordering on the phone to the delivery. In fact, I had searched everywhere in fresno and the enternet and couldn't find a tie that was different than the norm. I accidently stumbled upon your website and was elated to say I found my tie to fit my woman tuxcedo. I received alot of compliments and was sooooo happy that my friends loved it and asked where I found it.
Thank you
Rosemary
Top quality product. I'm very happy with my experience.
I just had to squeeze the holster for my revolver to fit. Your Rep was very knowledgeable and nice. I just did not read the directions.
Amazing overall experience with this company not one complaint what so ever. Already planning my next purchases that will be done here.
Good product, great fit; sizing was perfect. Delivery time was good so overall an excellent shopping experience.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members