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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought several items including a Scala tall crown bowler. The bowler's sweatband is a bit misfitted and doesn't want to stay put. I think after time and wearing the hat more and for extended periods of time it will form more to the inside of the hat. Other than that small issue I am very happy with the quality of my products.
Keep up the good work!
Carry on.
The Historical Emporium is consistently a great site to choose from, and they offer a wide variety of combinations and full outfits for whatever the need or occasion!
My husband and I ordered several items in early 2017. We were very satisfied with all of our items, with the exception of the lace women's gloves I bought. I wrote to customer service and they asked me to send the gloves back to them for a refund, which I did. The refund was received quickly. I was especially thrilled with the hat I ordered, and the cotton camisole was beautifully made and of excellent quality. The ankle boots are a great fit and beautiful shape, too.
Needed it fast. Arrived in great time. Love it
I have been looking to purchase some clothing from here for a long time and finally got the opportunity for my wedding. The shirt I bought was perfect, the process of purchase was efficient and easy. And the follow up on the purchase is persistent. Shipping of the item was also very fast. All in all more than happy on every level with my experience with Historical Emporioum thank you so much for the finishing touch to my wedding outfit.
The vest I ordered was beautiful however it looked more rose colored online then it did when I received it.
Thanks again
Your customer service has been great. I bought a 1900s bathing suite for men and one for women. My husbands fit great. Mine was too small but that wasn't your fault. I didn't read the reviews to s3ee that they ran small I needed a replacement and ordered another larger size and you got it right to me. We have a party next weekend where they said to bring suits to swim. So we're are showing up with these. It should be really fun.
Thanks
Barbara Weaver
Excellent holster! Just what I was looking for, and good quality too. The price was great. Some places I checked wanted twice the price. A very pleasant, helpful staff. Product and service, just like the good old days!
I liked the site and customer service. Only thing I was upset with that this was not the hat. It was a bigger one. The hat did not sit on my head right. Had to try to pin it down put did not stay to good. Could not wear the strap. My. Chin broke out. Put I did give your site to a few other people.
I always have a great experience with you all!
The products are a value for the price and seem well made. Thank you.
Very happy with trousers and shipping.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members