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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was happy to find excellent quality fabrics used and good construction of the clothing that I ordered. The transaction was smooth and fast. Within very few days I received exactly what I ordered. I have already highly recommended this seller to other docents at the Henry Clay Estate.
Hello from Australia!
I have been very pleased indeed with my purchases from the Historical Emporium. There has not been any issue at all with any aspect of the transactions. The clothing is Excellent, high quality materials, beautifully finished. I have also bought a number of items for my Daughter from H.E.
She is so very happy with her items... dresses & boots... they make up her favourite outfits of all in her wardrobe. I am intending to make more purchases from the Historical Emporium in the future.
I'm very satisfied with the product and services. Very nice gun and holster. Love the detail and craftsmanship.
Vest was Perfect for my Civil War reenactment.
I had ordered pants as a gift for a friend, who apparently did not measure themselves correctly to gage their proper size, as such what arrived was comically huge on them. Historical Emporium offered immediate solutions without question. I will definitely order from them again in future.
Outstanding service and delivery in 2 days.
I'm very pleased with the service and quick delivery time of my order. I will be glad to recommend Historical Emporium to all my friends.
The quality is amazing! Much, much more than we expected. This is our second order from your company and we will order again.
Ultra fast delivery. Good price. Nice quality. I have, and will continue to, recommend to my well dressed buddies. Bought 3 vests and a full 3 piece.
AWESOME! It was for my sons prom and it got perfectly! They helped me measure over the phone and were so nice! Thank you Melissa.
Really great source for well made period clothing. Very solid, durable craftsmanship, made to be worn on a regular basis. Customer service was readily available & helpful the few times I've had questions needing a live conversation. Have ordered on several occasions, shipping was quick, and the products totally delivered on my expectations, so I will definitely be shopping here for my nicer clothes as the need arises!
Great experience and easy purchase.
Loved it fast and eassy.
Very happy, the product was better quality than I expected and your representative not the telephone was very helpful. Thank you so much!
Was quite surprised at how fast my order came. Also returned two pairs of trousers due to wrong sizes. They credited my card back very fast once they got the returned items. Very friendly and professional on the phone. I love these pants. Sizing a little tricky due to the high waist but they are easy to adjust.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members