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HisRoom Reviews Summary
HisRoom has a rating of 3.7 stars from 926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
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I have been been buying from his room for years. The quality of the products and service are superior
Quick turnaround. Great customer service. Competitive pricing. Will be returning to buy more soon. What else is there to say?
I have placed orders for clothes on this website and they have arrived quickly and easily. Customer service is excellent in helping to find solutions. I recommend them to anyone. I loved the sweaters, tight sizes, great material, and cute clothes at a very reasonable price. I will definitely buy again.
We don't get the big Ralph lauren underwear in UK. Only a very small choice so it great to be able to get underwear and pyjamas in big boy sizes.
The clothes are very stylish, a very large selection, very low prices. And in general - this is probably the best online store with clothes from those that I have ever used. Thanks for a great job guys!
The ordered product did eventually arrive - almost exactly a month after placing the order and after making inquires about a possible lost shipment.
Anything Nike is usually over priced so searched for a sale and found one here. Had never ordered before but it went smoothly and the produce was just as listed and arrived quickly
Ordered in December 2023. Received one package in March.
Hello Charles - You are correct. We are sorry for the delay. Your Fruit of the Loom 6 packs have been on back order but all have now been shipped. FOTL moved their distribution center after Christmas and it took them a few months to be back in operation. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
I think that says it all. The fact that they also have Zimmerli underwear on sale is a plus for me.
Amazing quality and they look and feel awesome to wear. Turning myself on just cleaning the house wearing them.
Pouch is spot on and I don't have to fold my 🐓 into a pretzel to keep it in there.
Highly recommended. Will be buying again.
I have purchased from HisRoom many times. The past two times, the items have been on back order and take a long time to ship and arrive. I don't know why this is the case, but I will be more cautious in the future in ensuring items are in stock.
The order was NOT place on Mar 14,2024, in fact it was placed on Feb 24,2024 at 12:38 PM. I believe you lost the order then found in on Mar14th. In the mean time I never heard a word from you about the order or delivery. Then the order just miraculously appeared on my doorstep after a month.
I think you need to do a better job that that.
Hello Joseph - Our records confirm you placed your order on 2-24-24 and the items were displayed as pre-order and due to arrive in our warehouse the week of 3-9-24. The vendor delivered on 3-14-24 and your order was shipped to you the same day with tracking. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
My experience shopping at his room was fun and easy I will shop with his room again
I ordered 3 pairs of mens pajamas and heard nothing for several weeks. When I inquired about the status of the order, was told it was a wrong address. Checked. Address right. Already billed and paid, but according to my husband it was billed to HERroom. He stopped payment.
Great product at discounted price! Fast delivery! Will definately purchase again!
I ordered 2 different packages of 3 each underwear. 6 months later I got one package and the 2nd is unknown. I had several emails one was in and other was delayed. If one was in why wasn't it shipped?
Hello Lys - We are sorry to read this review. Our records show we communicated with you regarding your order 12 times. Both were from small vendors with challenges in their production. The first arrived and was swiftly sent to you. The second item the vendor finally informed us would no longer be made, and we also sent you that information the same day we received it. We do apologize for the long delay. We offer brands not found in most stores, we do our best to find these unusual items and ultimately get them to our customers. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
Im asked to review something that never showed up. No order number or confirmation was sent however the money was paid.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David - Prior to purchase, our website informed you your items were on pre-order with an expected ship date. Our records show your order shipped on that ship date. We are sorry you did not make a note of this when placing your order. The good news is your items arrived as promised.
Kind Regards,
Wilma
Customer Service Manager