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HisRoom Reviews Summary
HisRoom has a rating of 3.7 stars from 926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
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HR is easy to work with, helpful, and has good products! I'm sad that the Munsingwear kangaroo underwear appear to be discontinued! But I'll be back! Thank you!
You always take good care of me, either via phone or computer. Thank you!
Good product selection, east to order, delivery as promised. Will buy from them again
I love Calvin Klein underwear. I was glad to an earth tone color. They are very stylish and comfortable.
Shipment was excellent.
Great selection of Gregg Homme.excellent sales all the time...fast shipping and great customer service
The product fit my body well, with taper thigh fit really well. You can move freely without the pull on your body.
$45 for 3 pairs of boxers breifs, I was questioning these from the start. I am a man of quality so I thought I would give these a try. I honestly could not be happier with the quality. They are also very comfortable and breathable. If you like quality aong with comfortability you will be pleased!
Found what I needed quickly and efficiently, well priced and easy checkout
HisRoom is just that — his room. They offer a very nice variety of items, including for tall men. And, they carry Polo, which I have been buying since 1967.
I already owned two pairs of these, they're extremely comfortable, and when I saw the low sales price I bought 2 more. I can't say I would normally buy from HisRoom because they are extremely overpriced, but if they have sales like this again I would.
I ordered in March. I was then emailed that stock was not available. Got another email to say it was despatched April. Still no sight of it.
I won't use this supplier again.
Magic Silk jockstraps are excellent. Comfortable and appealing!
Brilliant delivery service. Thank you.
I ordered three pair of underwear from Hisroom and only received one pair. After two weeks I asked Hisroom where the rest of my order was because when I checked my tracking number it said that the order was delivered. I contacted Hisroom and they replied that they estimate that the rest of the order may be shipped one month after I made the order. I could have ordered from another company and received it by now. I am still waiting for the rest of my order and will not do business with Hisroom again.
Hello Charles - You ordered items from a small boutique brand that we carry and who has been having manufacturing challenges. Your item was clearly marked as being "pre-order" with an estimated date of arrival. The good news is that your item is still on track to arrive within the due date promised to you prior to you deciding to order it. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
I had to reach out to them to find status of my order. Then they shipped a replacement item without explanation.
Hello Bill - Your Hanes Value Pack was on pre-order when you made your purchase, and an estimated date of arrival was shown to you prior to check out. We send you 3 status emails, prior to shipment. T here was no "replacement" shipment. Your order shipped according to schedule. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
My order date was March 17,2024. It was supposed to take less than a week for my order to arrive. When my order didn't arrive by March 25th, I sent them an email to check on the order. I received a reply on March 18th stating the order was still en route from the manufacturer. On April 8th, I received another email stating that the manufacturer just informed them that they were experiencing shipment delays, and that the new delivery date was April 16,2024. The order did eventually arrive, and it was exactly what my husband wanted. I will definitely give them another try in the future and see how it works out.
Fast, correct delivery of each item I ordered. Fast shipping. Awesome product, and sale price! Ordered even more!
Constant delays, lies that it shipped when nothing has. Bloody useless company.whatever they say is in stock likely isn't.
Hello Biren - We apologize for your experience. You were informed that your order was on backorder prior to purchase. The vendor you like has been having delivery challenges for which we have kept you informed over. But, we understand your frustration. We would have ultimately been able to delivery the items you wanted, but you chose to cancel.
Kind Regards,
Wilma
Customer Service Manager
Nice products, and quick service. Good variety and selection. Many thanks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Colin - We very much appreciate this feedback. We did not know your shipment never arrived. We have our escallation desk working on your order now and will contact you shortly. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager