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The ordered product did eventually arrive - almost exactly a month after placing the order and after making inquires about a possible lost shipment.
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Hello David - Prior to purchase, our website informed you your items were on pre-order with an expected ship date. Our records show your order shipped on that ship date. We are sorry you did not make a note of this when placing your order. The good news is your items arrived as promised.
Kind Regards,
Wilma
Customer Service Manager