Overview
HisRoom has a rating of 3.7 stars from 925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
Instant Feedback
Didn't receive the part of my order that I didn't order.
Great service fast service fast delivery.The product was what I expected.
Received order 10 days after shipping notice received.
Happy with purchase and shipping speed and product.
It was good but was on back order so it didn't make it on time for Christmas
Easy to order. Very comfortable to wear. Would order again.
The ordering process was straight-forward and the delivery was timely...!
Always, Always excellent. Service, selection, best brands.
Never Received order asked for refund never received disappointed
Hello John - You were fully refunded for your order which you are aware was lost in the postal system. We are disappointed you left this inaccurate review.
Kind Regards,
Wilma
Customer Service Manager
Items were delayed due to Covid, but I received updates regularly to keep me informed
Great fit and exactly what i expected. Will order again.
Boxer shorts underwear Very pleased with my purchase
Delivery schedule was delayed numerous times due to manufacturers supply issues.
This is such a quick way to refresh one's underwear supply.
Love the product. Fulfillment, unfortunately, took too long
We always shop here for price, availability and convenience.
Very easy to order, Received promptly and happy I made the purchase
Product took over two months to be delivered. I would not order from this site again.
Hello Michelle - One of your items was on pre-order which we made you aware of prior to purchase. We then provided you with 3 updates. The good news is that the very unusual item you wanted arrived. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
Excellent product, and their website is user friendly making shopping easier.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christian - We consider your delivery time superior given its in the middle of the Christmas rush and you did not request an expedited shipping method. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager