Hirt's GardensReviews 119

Bout one revived on Monday 15 on monday the 22 it's dead. Totally lost! Have others so it's not my knowledge. Should replace but know nothing will happen!

I received my goldcrest cypress tree from hirts, ordered thru walmart. The plant was cramed in the box w/ main stim bent over. Would have been ok if they would put a bamboo stick in the pot to keep from sliding back and forth. I put a review on their site that they didn't post and didn't even reach out with a replacement. Now i have a tree with no main stem.

What is this half dead plant. I need a new plant or a refund. I don't know what it is and it is bad!

I ordered several hydrangea plants and was seriously happy at the price and size of the plants. They forgot 3 but hopefully they'll remedy the mistake.

Photo below shows $40 of plants. Im 5'3 and have very tiny hands. So thats bad... But then i pick one up to show the crap quality and a spider dangling off it so i diotome-earthed the hell out of these poor baby, stressed out ferns... of whatever, because 3 came in a pack without care instructions... So species.i have no clue. I have an app called "greg" that helps me or it would be a long google process. The unknown 3 are from the $9.99 fairy garden variety. I know some are tropical so am i about to get bit by a tropical spider? Great. A $40 present on my bday and it will be the death of me... I say, Shop etsy or succulent box. Ive have better amazon experiences. I swear. First hirts box before this was even worse because they were all on sale so none came w names. One of them was totally trash and the others were starting to rot but i somehow nursed them to health... Im a total noob, mind u, so the only experience prior was with succulents i put in a pot too big and killed. So lucky for that batch, i somehow worked all the kinks out enough for them to thrive and survive the beginning rot stages. Rot was what i had the most experience in, i suppose. This was my second try because the first one, as crappy as it was, the price was awesome. I guess all being on sale. But for the same quality of plants, double the price. Nah! I pass next time

Received plants that were soooo much smaller than the advertised photo of the plant. It will take a year for this slow growing plant to even look like the advertisement. Very unethical advertising.

Update: partial refund issued due to small size

My order consisted of red African blood lily plants and a bush of vertical spotted foliage. The service was the usual order of execution, that is, I ordered and received it in a short time. The flowers are fascinatingly bright. It is cozy near the house and in it.

I have bought Hirt's products for more than 2 years (via Amazon, Walmart or directly from Hirt's). They always packed extremely well in a box. I recently purchased 'Yellow Dancing Lady Orchid' and 'Red Star Hawaiian Ti Plant'. One item was missing in the box. I wrote to the customer service. They resent the missing item immediately. I am writing this review b/c I would like to let you know that they not only have the best product but also have the best customer service. I will continue to buy from this company again and plan to make Hirt's my go to nursery. I recommend you do the same.

I ordered six plants online. 5 of them were tiny tiny plants barely rooted into their pots. When i contacted customer service he was not helpful and told me "there's some roots there". The customer service was awful and these plants all died within weeks.

Bought a string of hearts in 5 inch pot. Was very excited for it. It arrived uprooted and small. It was a mess. I wrote to customer service, showed pics and was told to give it time. It died. Can you just please package these plants well? So disappointed

Horrible shipment. Two tiny dead bulbs that never sprouted. No customer service. Ignored messages. Very disappointed.

First off this company is very expensive but I overlooked this issue. I ordered 3 austrailian tree ferns and a Gigatum staghorn fern, Received the order in a crushed box 2 plants were okay but 2 tree ferns were crushed and staghorn was destroyed. Matt at Hirts refuned me for 2 plants and made sure I understood that I was not going to get shipping back, He completely ignored that the 20 dollar staghorn fern was destroyed and did not replace or refunded, I explained to him that I didn't know or have any one to take a picture and sendit to him. These items were shipped USPS Priority and should have been insured? Iam out my money and MATT at HIRT'S does't care?

Ordered from their store on Walmart.com. They tacked on a $99 shrub planting service that I don't need or want through Angi. I can't even change or cancel this so called service because I don't have an account/password set up with this company that they used. I've reached out to them and received no response. They also mailed me the plants, one was in pretty bad shape but may be able to be nursed back. The other was scattered to the bottom of the box, roots and stems torn to pieces. No way to help the poor thing. I wouldn't recommend purchasing online from them. Worse online plant shopping experience I've ever had. Go elsewhere. Many other sellers ship their plants well and don't add these service charges.

I recently ordered three succulents and I just can't believe how fast I received them! They all came with the normal stuff that goes along with shipping Succulents. I don't know what all the negative reviews are about I emailed customer service about something and was immediately responded to. In my opinion their customer service via email is five stars all day! I will definitely order from them again! They also included the heat pack for free! Other places charge you three dollars to five dollars extra for a heat pack!

Bought a plant from them online and looked nothing like the picture or size. A total rip-off. Terrible

I ordered ten plants on sale (my first order to Hirt's); 8 cultivars of Hydrangea arborescens, Hypericum frondosum 'Sunburst' (a plant I introduced in 1961), and Pieris japonica 'Valentine Valley'. The ordering was a little ambiguous, but Matt helped me through the process. I wanted them to delay shipping, after my order was in, but they did not do this. I fully understand that such a request adds to the complexity of their selling process, so I am not dissatisfied. The order came quickly and it was in very good condition. This is, from my experience, a good company to deal with. I also appreciate that they have a very large line of plants, including some cultivars that are difficult to find.

I cannot express how grateful I am for all the time and dedication put into the packaging of all my plants. They were all very healthy with an exception of my mini monsteras (due to very cold weather and traveling across the country.) I plan to make Hirt's my go to nursery.