HIDS-Direct has a consumer rating of 2.09 stars from 11 reviews indicating that most consumers are generally dissatisfied with their purchases. HIDS-Direct also ranks 132nd among Auto Accessories sites. The most common issues with HIDS-Direct are around returns, which are more complicated than expected by some customers.
I was recommended them by a friend in the automotive trade a few years back and everything has been great. Great products, knowledgeable staff, and if I have had any issues they always have gone the extra mile to help me out.See positive reviews
Got an HID kit from them. Took my garage a bit of fettling to get the bulbs to fit - so not exactly "plug and play" as promised, but they did give an excellent white light. As going abroad, ordered a spare set of bulbs and paid for First Class post. Took 4 days to arrive and then they were the wrong wattage. Rang up, expecting at least an initial apology and a helpful response - no chance! No matter I need another set by return. I have to photograph the Invoice and bulbs, email it to them and presumably await results. Nothing the so-called "Manager"(??) can do "This is the procedure" Rubbish customer service - no way I will recommend them to anyone.See critical reviews
HIDS-Direct is an auto bulb specialist offering HID kits, Xenon HID bulbs, MTEC bulbs, LED lights and air suspension. They sell products for cars, motorbikes and trucks.
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