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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
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It makes you pay with a credit card. Also when you use the search feature, it searches more auctions than the one your interested in. I don't want shipped items
The live bidding should be an option. It's almost impossible to bid on the items because it shows ALL items that are closing.
Unless I'm missing something, u cannot filter out just your watched items on the live bid.
Perhaps this should be an option
We apologize for the delayed response, S N., and appreciate your feedback. We understand how frustrating it can be when live bidding displays all items closing, making it difficult to focus on your watched items. Currently, live bidding shows all lots that are ending, but we agree that the ability to filter for only watched items would improve the experience. We’ll pass your suggestion along to our team for consideration. If you have any further concerns or need assistance, please contact our support team at 844-775-4774. Thank you for your input, and we hope your future experiences are smoother!
HiBid is a very good auction service. I received my items and I am enjoying them.
Lots of unique items, good prices and great customer service!
Bidding was quite brisk towards the end but enjoyable.
Lots to bid on! But a long time and the pics were not very well focused, far away, not the Auctioneers fault. Make time to visit in person and view items or be prepared for what you receive. Also beware the shipping costs as they have risen tremendously, again not the Auctioneers fault. As a retiree, a 2-3 ht drive each way can still be a bit much for a couple of items.
There was a 22 rifle I was bidding on and when I would get out bid I would click bid higher and it would just say error. Do that for most of the day and then it let me bid again. Then right before the auction was over it did it again. Other than that it went great
All was good and won a few items but still waiting on a invoice and communication so I can give them my shipping address
We apologize for the delayed response, Mark, and understand your frustration. Auctioneers are responsible for sending invoices and coordinating shipping details. If you haven't received your invoice yet, we recommend reaching out directly to the auctioneer for clarification. If you need assistance contacting them or have further questions, please contact our support team at 844-775-4774, and we’ll help facilitate communication. Thank you for your feedback, and we hope your issue is resolved soon!
I was trying to bid on items in the last 5 min. Apparently others do this also. However it would not let me bid on some of the items. Can I put in an auto bid until it reaches a certain amount?
I was actively competing with another bidder for an item near the closing time and every time someone would bid excess time was added to the closing time. We made a total of 30 or so bids and it took forever for the item to actually close. On some bids the clock would go from under 4 minutes to over 7 minutes remaining. This happened multiple times. This is way too long to wait. Other auctions I've participated don't increase the time unless the close is under 2 minutes and then it will increase back to 2 minutes. This is a great way to do it in my opinion. It took well over a half hour for the lot I was bidding on to actually close. Way too long.
Hi Ken,
Thank you for your feedback. The timing regarding auction closing adjusts to however many bids are still being placed on the lot, much like a live auction. If another bid is received before closing, more time will be allotted for the remainder of bidders to continue bidding at the new price. We appreciate your input and will consider it as we strive to improve our platform. If you have any further questions or concerns, please feel free to reach out.
Best regards,
The HiBid Team
Professional staff. Answer questions in reasonable time, and are supportive of the Buyer. Terms are reasonable.
I really like looking at all the different things I find things I need or that my family need.
The bidding experience is absolutely perfect. I wouldn't change a thing about that.
What I didn't see anywhere listed in the auction details was the flat 10% tax fee. Maybe I missed it, and in this case it would not have changed my bidding, but it still was an unexpected fee on the invoice since I don't live in the same state as the auction was held.
I liked the process, the website is user friendly.
I will definitely be looking at more online auctions.
I like that you can place a maximum bid and the program bids for you up to your maximum so you don't have to continue to bid each time you are outbid.
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
Hi Leslie,
We appreciate your feedback. While we require credit card payments for security reasons, we understand that this may not be convenient for everyone. Regarding the search feature, we apologize for any confusion it may have caused. We'll take your feedback into consideration for future improvements. If you prefer not to receive shipped items, be sure to check the auction's shipping policies before bidding. Thank you for bringing these concerns to our attention.
Best regards,
The HiBid Team