business logo of HiBid

HiBidReviews 2,958

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
How would you rate HiBid?
grey star
grey star
grey star
grey star
grey star

HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

6,149 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Leslie X.
Unfollow Leslie X.
Share Review
Report Review

Credit cards
May 21, 2024

It makes you pay with a credit card. Also when you use the search feature, it searches more auctions than the one your interested in. I don't want shipped items

Date of experience: May 10, 2024
Ben C. — HiBid Rep
over a year old

Hi Leslie,

We appreciate your feedback. While we require credit card payments for security reasons, we understand that this may not be convenient for everyone. Regarding the search feature, we apologize for any confusion it may have caused. We'll take your feedback into consideration for future improvements. If you prefer not to receive shipped items, be sure to check the auction's shipping policies before bidding. Thank you for bringing these concerns to our attention.

Best regards,
The HiBid Team

Canada
1 review
0 helpful votes
Follow S E.
Unfollow S E.
Share Review
Report Review

Live bidding chaotic
May 20, 2024

The live bidding should be an option. It's almost impossible to bid on the items because it shows ALL items that are closing.
Unless I'm missing something, u cannot filter out just your watched items on the live bid.
Perhaps this should be an option

Date of experience: May 10, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, S N., and appreciate your feedback. We understand how frustrating it can be when live bidding displays all items closing, making it difficult to focus on your watched items. Currently, live bidding shows all lots that are ending, but we agree that the ability to filter for only watched items would improve the experience. We’ll pass your suggestion along to our team for consideration. If you have any further concerns or need assistance, please contact our support team at 844-775-4774. Thank you for your input, and we hope your future experiences are smoother!

New Jersey
1 review
0 helpful votes
Follow Z R.
Unfollow Z R.
Share Review
Report Review

Good service and website
May 19, 2024

HiBid is a very good auction service. I received my items and I am enjoying them.

Date of experience: May 9, 2024
North Carolina
2 reviews
2 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Great as always
May 19, 2024

Lots of unique items, good prices and great customer service!

Date of experience: May 9, 2024
Missouri
1 review
1 helpful vote
Follow william S.
Unfollow william S.
Share Review
Report Review

Great
May 19, 2024

Bidding was quite brisk towards the end but enjoyable.

Date of experience: May 9, 2024
Missouri
1 review
2 helpful votes
Follow frank T.
Unfollow frank T.
Share Review
Report Review

Read the entire Fee statement.
May 19, 2024

Lots to bid on! But a long time and the pics were not very well focused, far away, not the Auctioneers fault. Make time to visit in person and view items or be prepared for what you receive. Also beware the shipping costs as they have risen tremendously, again not the Auctioneers fault. As a retiree, a 2-3 ht drive each way can still be a bit much for a couple of items.

Date of experience: May 9, 2024
Missouri
1 review
2 helpful votes
Follow Steve N.
Unfollow Steve N.
Share Review
Report Review

Good job
May 18, 2024

It was easy would use this site again for purchase

Date of experience: May 8, 2024
Idaho
1 review
2 helpful votes
Follow Darren T.
Unfollow Darren T.
Share Review
Report Review

There was a 22 rifle I was bidding on and when I would get out bid I would click bid higher and it would just say error. Do that for most of the day and then it let me bid again. Then right before the auction was over it did it again. Other than that it went great

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Waiting
May 18, 2024

All was good and won a few items but still waiting on a invoice and communication so I can give them my shipping address

Date of experience: May 8, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Mark, and understand your frustration. Auctioneers are responsible for sending invoices and coordinating shipping details. If you haven't received your invoice yet, we recommend reaching out directly to the auctioneer for clarification. If you need assistance contacting them or have further questions, please contact our support team at 844-775-4774, and we’ll help facilitate communication. Thank you for your feedback, and we hope your issue is resolved soon!

Pennsylvania
1 review
0 helpful votes
Follow Diane K.
Unfollow Diane K.
Share Review
Report Review

Good
May 18, 2024

I was trying to bid on items in the last 5 min. Apparently others do this also. However it would not let me bid on some of the items. Can I put in an auto bid until it reaches a certain amount?

Date of experience: May 8, 2024
Nevada
1 review
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Share Review
Report Review

Soft Close Too Long
May 18, 2024

I was actively competing with another bidder for an item near the closing time and every time someone would bid excess time was added to the closing time. We made a total of 30 or so bids and it took forever for the item to actually close. On some bids the clock would go from under 4 minutes to over 7 minutes remaining. This happened multiple times. This is way too long to wait. Other auctions I've participated don't increase the time unless the close is under 2 minutes and then it will increase back to 2 minutes. This is a great way to do it in my opinion. It took well over a half hour for the lot I was bidding on to actually close. Way too long.

Date of experience: May 8, 2024
Ben C. — HiBid Rep
over a year old

Hi Ken,

Thank you for your feedback. The timing regarding auction closing adjusts to however many bids are still being placed on the lot, much like a live auction. If another bid is received before closing, more time will be allotted for the remainder of bidders to continue bidding at the new price. We appreciate your input and will consider it as we strive to improve our platform. If you have any further questions or concerns, please feel free to reach out.

Best regards,
The HiBid Team

New York
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Hi-bid
May 17, 2024

Good experience. Auctioneer very helpful.
Things went very smoothly.

Date of experience: May 7, 2024
Nevada
1 review
1 helpful vote
Follow Ron F.
Unfollow Ron F.
Share Review
Report Review

Good people to work with
May 16, 2024

Professional staff. Answer questions in reasonable time, and are supportive of the Buyer. Terms are reasonable.

Date of experience: May 6, 2024
Wisconsin
1 review
2 helpful votes
Follow Pam I.
Unfollow Pam I.
Share Review
Report Review

Love this auction site!
May 16, 2024

I really like looking at all the different things I find things I need or that my family need.

Date of experience: May 6, 2024
New York
2 reviews
1 helpful vote
Follow henry U.
Unfollow henry U.
Share Review
Report Review

Simple Process
May 16, 2024

I put in my bid, won, made appointment to pick up and I was done.

Date of experience: May 6, 2024
Idaho
1 review
2 helpful votes
Follow Michael I.
Unfollow Michael I.
Share Review
Report Review

The bidding experience is absolutely perfect. I wouldn't change a thing about that.
What I didn't see anywhere listed in the auction details was the flat 10% tax fee. Maybe I missed it, and in this case it would not have changed my bidding, but it still was an unexpected fee on the invoice since I don't live in the same state as the auction was held.

Date of experience: May 6, 2024
Canada
1 review
4 helpful votes
Follow Dale Z.
Unfollow Dale Z.
Share Review
Report Review

I like the process
May 16, 2024

I liked the process, the website is user friendly.
I will definitely be looking at more online auctions.

Date of experience: May 6, 2024
Ohio
1 review
3 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

I like that you can place a maximum bid and the program bids for you up to your maximum so you don't have to continue to bid each time you are outbid.

Date of experience: May 6, 2024
Colorado
1 review
1 helpful vote
Follow John K.
Unfollow John K.
Share Review
Report Review

Timed Out
May 15, 2024

Went great but got timed out or something and had to jump back in to bid. Made it just in time.

Date of experience: May 5, 2024
Canada
1 review
2 helpful votes
Follow Kristine E.
Unfollow Kristine E.
Share Review
Report Review

I've bought from 3 different sellers & had a good experience with all of them. The general website is easy to use & loads well on my phone.

Date of experience: May 5, 2024