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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
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It's as a good experience. And you ger what your looking for at a good price
I was supposed be notified when the rifles and guns were to be auctioned, but I haven't been notified. Has there been an auction yet?
Everything went well with the auction. I bought several things.
Products were as noted in Auction. Friendly service from all!
Didn't receive half of items shipped. Need to get a refund.items below what not delivered. I didn't even complain about some items broken in transit. I was just looking forward to items not received
There are a few auctions every week I would have missed otherwise.
Great Consistent site, Really easy to use! I use it all the time!
I really like the fact that your employees help us load the items on or in your vehicle.
No issues, accurate disclosure, easy pickup. Why stand out in the cold or rain when you can sit at home and bid online. Yes, you miss the exposure, but it still is exciting.
Avoid auctioneers like *******612 ONTARIO INC as they are dishonest and do not ship your items out but will charge you for shipping and the items. Hibids unfortunately will do nothing to help you as they are just an intermediary. So if you don't really care whether or not you recieved your budded items I would just go find more reliable auction sites
We apologize for the delayed response, William, and are truly sorry to hear about your experience with this auctioneer. While HiBid serves as a platform for auctioneers to list their items, we take concerns about dishonest practices seriously. We recommend reaching out directly to the auctioneer to address this issue, as they are responsible for fulfilling their sales. If you continue to experience trouble or need assistance, please contact our support team at 844-775-4774, and we’ll help facilitate communication. We appreciate your feedback and hope to improve the experience for all users.
At first the site would only update with 60 second intervals. Later it went back to ticking off the minutes and seconds. I like that much better. Otherwise, I love HiBid and will continue doing business with you
I am new and enjoy the platform, the auctions using brand new photos to describe items is deceiving, you really need to look close at the item photos some are quite used. The platform was simple except took a bit to realize it will auto bid for you, if you put in a higher max bid.
We apologize for the delayed response, Christine, and appreciate your feedback. We’re glad to hear that you’re enjoying the platform! We understand your concern about the use of brand-new photos to describe items and agree that clear and accurate images are important. Auctioneers are responsible for ensuring their listings accurately reflect the items. Regarding auto-bidding, we're glad you found it useful! If you have any further questions or need assistance, please feel free to contact our support team at 844-775-4774. We appreciate your input and hope your future experiences are even better!
The last minute bidding was very confusing. Every time I bid on the item I wanted, more time was added on. Because this was going on I didn't realize the items were moving across the screen and I ended up accidentally bidding on something else. When I was outbid on the item I wanted I left that website without realizing that I won the item that I didn't know I had bid on. I didn't find out until I got an email the next day reminding me to pick it up. It was a large piece of furniture that I didn't want, could not pick up, and since I was already charged for it could not get my money back. I called the woman running the auction to see if she could contact whoever I had outbid to see if they still wanted it and she said it was too late to do that. She was very annoyed that I hadn't called earlier, but I didn't even know I had bid on this item much less won it. It cost me $63 for nothing but to learn to never use this company again.
We apologize for the delayed response, Ellen, and are truly sorry to hear about your experience. It sounds like there was a lot of confusion with the last-minute bidding process, and we understand how frustrating it can be when items move quickly across the screen. We recommend carefully reviewing all auction rules, as some auctions have a soft close feature that extends bidding time when a bid is placed in the final moments. Unfortunately, once an auction ends and a bid is placed, it is generally considered final. We encourage you to reach out directly to the auctioneer for any future concerns and clarify any issues before bidding. If you need assistance or further support, please contact our support team at 844-775-4774. We appreciate your feedback and will work to improve the experience moving forward.
First time bidding on an auction. Was very simple to use.
Everything was smooth and easy for bidding in the auction.
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
We apologize for the delayed response, Laurel, and are truly sorry to hear about the missing items. Auctioneers are responsible for shipping and ensuring the correct items are delivered, and we understand how frustrating it can be to not receive what you’ve paid for. We recommend reaching out directly to the auctioneer for a resolution and refund. If you need assistance contacting them or have any further concerns, please contact our support team at 844-775-4774. We appreciate your feedback and are committed to improving your experience.