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HiBidReviews 2,958

4.0

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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6,156 reviews

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District of Columbia
1 review
0 helpful votes
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Absolutely love it
May 28, 2024

It's as a good experience. And you ger what your looking for at a good price

Date of experience: May 18, 2024
Kentucky
1 review
0 helpful votes
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I was supposed be notified when the rifles and guns were to be auctioned, but I haven't been notified. Has there been an auction yet?

Date of experience: May 17, 2024
Michigan
1 review
0 helpful votes
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Fun
May 27, 2024

Easy to manage. I can put my high bid in and go about my job etc.

Date of experience: May 17, 2024
Michigan
1 review
1 helpful vote
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Very happy with results
May 27, 2024

Everything went well with the auction. I bought several things.

Date of experience: May 17, 2024
Canada
2 reviews
0 helpful votes
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Great experience!
May 26, 2024

Products were as noted in Auction. Friendly service from all!

Date of experience: May 16, 2024
Canada
2 reviews
1 helpful vote
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Auction
May 26, 2024

I was familiar with the things I was bidding on and it was a great experience.

Date of experience: May 16, 2024
Indiana
1 review
0 helpful votes
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Easy to use!;
May 25, 2024

Thanks great to use and easy!;! I would not charge anything!

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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Shipping
May 25, 2024

Didn't receive half of items shipped. Need to get a refund.items below what not delivered. I didn't even complain about some items broken in transit. I was just looking forward to items not received

+4
HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Laurel, and are truly sorry to hear about the missing items. Auctioneers are responsible for shipping and ensuring the correct items are delivered, and we understand how frustrating it can be to not receive what you’ve paid for. We recommend reaching out directly to the auctioneer for a resolution and refund. If you need assistance contacting them or have any further concerns, please contact our support team at 844-775-4774. We appreciate your feedback and are committed to improving your experience.

Tennessee
1 review
1 helpful vote
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There are a few auctions every week I would have missed otherwise.

Date of experience: May 14, 2024
Canada
1 review
3 helpful votes
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Great Consistent site, Really easy to use! I use it all the time!

Date of experience: May 14, 2024
Virginia
1 review
3 helpful votes
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I really like the fact that your employees help us load the items on or in your vehicle.

Date of experience: May 14, 2024
Pennsylvania
2 reviews
2 helpful votes
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Best ever
May 24, 2024

No issues, accurate disclosure, easy pickup. Why stand out in the cold or rain when you can sit at home and bid online. Yes, you miss the exposure, but it still is exciting.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Avoid auctioneers like *******612 ONTARIO INC as they are dishonest and do not ship your items out but will charge you for shipping and the items. Hibids unfortunately will do nothing to help you as they are just an intermediary. So if you don't really care whether or not you recieved your budded items I would just go find more reliable auction sites

Date of experience: May 13, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, William, and are truly sorry to hear about your experience with this auctioneer. While HiBid serves as a platform for auctioneers to list their items, we take concerns about dishonest practices seriously. We recommend reaching out directly to the auctioneer to address this issue, as they are responsible for fulfilling their sales. If you continue to experience trouble or need assistance, please contact our support team at 844-775-4774, and we’ll help facilitate communication. We appreciate your feedback and hope to improve the experience for all users.

Washington
2 reviews
0 helpful votes
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Trouble at first
May 23, 2024

At first the site would only update with 60 second intervals. Later it went back to ticking off the minutes and seconds. I like that much better. Otherwise, I love HiBid and will continue doing business with you

Date of experience: May 13, 2024
Canada
1 review
0 helpful votes
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New to Hibid
May 23, 2024

I am new and enjoy the platform, the auctions using brand new photos to describe items is deceiving, you really need to look close at the item photos some are quite used. The platform was simple except took a bit to realize it will auto bid for you, if you put in a higher max bid.

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Christine, and appreciate your feedback. We’re glad to hear that you’re enjoying the platform! We understand your concern about the use of brand-new photos to describe items and agree that clear and accurate images are important. Auctioneers are responsible for ensuring their listings accurately reflect the items. Regarding auto-bidding, we're glad you found it useful! If you have any further questions or need assistance, please feel free to contact our support team at 844-775-4774. We appreciate your input and hope your future experiences are even better!

Missouri
1 review
0 helpful votes
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Terrible Auction Experience
May 22, 2024

The last minute bidding was very confusing. Every time I bid on the item I wanted, more time was added on. Because this was going on I didn't realize the items were moving across the screen and I ended up accidentally bidding on something else. When I was outbid on the item I wanted I left that website without realizing that I won the item that I didn't know I had bid on. I didn't find out until I got an email the next day reminding me to pick it up. It was a large piece of furniture that I didn't want, could not pick up, and since I was already charged for it could not get my money back. I called the woman running the auction to see if she could contact whoever I had outbid to see if they still wanted it and she said it was too late to do that. She was very annoyed that I hadn't called earlier, but I didn't even know I had bid on this item much less won it. It cost me $63 for nothing but to learn to never use this company again.

Date of experience: May 12, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Ellen, and are truly sorry to hear about your experience. It sounds like there was a lot of confusion with the last-minute bidding process, and we understand how frustrating it can be when items move quickly across the screen. We recommend carefully reviewing all auction rules, as some auctions have a soft close feature that extends bidding time when a bid is placed in the final moments. Unfortunately, once an auction ends and a bid is placed, it is generally considered final. We encourage you to reach out directly to the auctioneer for any future concerns and clarify any issues before bidding. If you need assistance or further support, please contact our support team at 844-775-4774. We appreciate your feedback and will work to improve the experience moving forward.

Maryland
1 review
1 helpful vote
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Won the bid!
May 21, 2024

This online auction is easy to use and works well.

Date of experience: May 11, 2024
Canada
1 review
1 helpful vote
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Easy
May 21, 2024

First time bidding on an auction. Was very simple to use.

Date of experience: May 11, 2024
North Carolina
1 review
1 helpful vote
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Great and easy experience
May 21, 2024

Everything was smooth and easy for bidding in the auction.

Date of experience: May 11, 2024
Virginia
1 review
1 helpful vote
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Great
May 21, 2024

I enjoyed it very much. Liked the.auction items. Will be doing more.

Date of experience: May 11, 2024