business logo of HiBid

HiBidReviews 2,958

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
How would you rate HiBid?
grey star
grey star
grey star
grey star
grey star

HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

6,144 reviews

We monitor reviews for authenticity

North Carolina
2 reviews
21 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Send Message
Share Review
Report Review

I have acquired many things off HiBid. I recently experienced an auctioneer who lacks ethics and honesty. For example listing a poly resin candelabra as solid brass. Had I not viewed the piece, which I bid on, I would have not known until it was time to pick the piece up. They also were listing picture frames as gilt, but were only gold painted. After bringing this to the auctioneer's attention she did change one item mid auction but refused to correctly describe the others. This is misleading and unethical - misrepresentation. I will write the auction association and file a complaint. The HiBid website should have a rating system so buyers, who keep this auction site alive, should be able to rate the auctioneers to keep them honest. It is the auctioneers responsibility to present pieces accurately, not guess their properties or qualities. Buyers should not have to view the pieces in person as most are out of town. If EBay did this they would be out of business. The model HiBid is using allows unethical auctioneers to take advantage of buyers. I'm now very wary of buying from HiBid.

Date of experience: January 24, 2019
John - H. — HiBid Rep
over a year old

We appreciate your feedback, and we understand the importance of maintaining a fair and transparent marketplace. We want to assure you that your concerns are taken seriously, and we are actively working on improvements. We appreciate your patience.

In the meantime, we highly encourage users to contact our bidder support team at (844) 775-4774 if they encounter issues with auctioneers, such as misrepresentation or other unethical practices. Your input helps us investigate and address any concerns promptly.

We apologize for any inconvenience you've experienced and appreciate your continued participation in the HiBid community. Your feedback is crucial in shaping a better experience for all users.