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HiBid

Overview

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,474 reviews
+163
How would you rate HiBid?
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North Carolina
1 review
0 helpful votes
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Easy
November 18, 2023

Easy and the folks at pick up were very nice I will be going many more bids

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Fast easy bidding
November 18, 2023

Great and actually won something worth way more then paying for. Items in fantastic condition

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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👍
September 26, 2024

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: September 16, 2024
Mexico
1 review
0 helpful votes
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COMPRAMOS UN VEHICULO, EL INVOICE NUM.N*******, PERO NO COINCIDE EL NOMBRE DE COMPRADOR ARMANDO GONZALEZ CON EL NOMBRE DEL INVOICE OLGA SANTANA

Date of experience: July 15, 2024
Indiana
1 review
0 helpful votes
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Excelente
July 8, 2024

Muy buena y fácil de usar ademas es muy entretenida y tiene muy buen servicio

Date of experience: June 28, 2024
Georgia
1 review
0 helpful votes
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Fun Auction
February 12, 2025

It went very well except I guess I didn't u destined that other bidders could snap things up in the last couple seconds of the auction. Once I realized that I was able to protect my desired items better.

Date of experience: February 2, 2025
Audriana B. HiBid Rep
5 months ago

Thank you for your positive feedback! We're glad to hear you enjoyed the auction and developed a strategy to secure your desired items. If you have any questions or need assistance in the future, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Encore auction should be illegal
February 10, 2025

Second time customer. Both experiences horrible.bought a laptop, drove 1.5 hours they couldn't find it got caught in a snowstorm and wasted 5 h for nothing. First experience half the things I bought were broken

Date of experience: January 31, 2025
Audriana B. HiBid Rep
5 months ago

Hi Aleksandar, We're really sorry to hear about your negative experiences, and we can understand how frustrating that must have been. We recommend reaching out directly to the seller or auction house to address these issues, as they may be able to help resolve any problems. Additionally, there are other sellers you can explore for future auctions. We truly appreciate your feedback and hope your next experience is much better!

Virginia
2 reviews
0 helpful votes
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Auctions rule!
May 31, 2025

I really like how the auction house titles their lots it makes it fun and interesting and very descriptive. I have never had an issue with bidding or picking up an item always friendly always have your items ready I will definitely be bidding again

Date of experience: May 22, 2025
Audriana B. HiBid Rep
1 month ago

Thanks so much for the wonderful review, Gail! We're glad to hear you're enjoying the way the lots are titled and that your bidding and pickup experiences have been smooth and friendly. We appreciate you being part of the HiBid community and look forward to having you bid again soon!

Canada
1 review
0 helpful votes
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Works Ok and is fairly easy.
February 11, 2025

Easy enough to make a bid. Can be painful during a live auction as the lots keep shuffling up the screen using a phone browser. Hard to browse through the moving lineup. Also wish there was a way to see what the final sale price was on items.

Date of experience: February 1, 2025
Audriana B. HiBid Rep
5 months ago

Hi Jeff! Thanks for your feedback. Glad to hear bidding is easy, but we understand how live auctions can be tricky on a phone browser with the moving lots. We’re always working on improvements and appreciate your input! As for final sale prices, that depends on the auction house, but we’ll pass along your suggestion. Thanks again for sharing your experience! 👍

Michigan
1 review
1 helpful vote
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No
June 4, 2024

Don't want to ************** *******050**************050

Date of experience: May 25, 2024
Washington
1 review
0 helpful votes
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.
June 29, 2023

.,...,.,...,

Date of experience: June 29, 2023