HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Website works great. Haven't had any problems so far.
Easy to follow and bid but really wish I would have gotten a electronic invoice
Hi Ashley! Thank you for your feedback in your review! We strive to provide clear and convenient invoicing options to our users, and we apologize if an electronic invoice was not provided in your case. Your feedback helps us identify areas for improvement, and we will take it into consideration as we review and enhance our invoicing process. If there's anything specific you would like us to address regarding your invoice or any suggestions you may have to make the process even smoother, please feel free to share them with us.
It was quick and easy to bid on the items I wanted.
Thank you, Sherri! We're thrilled to hear that you found our platform quick and easy to use for bidding on your desired items. Your satisfaction is our priority, and we're here to make your bidding experience as smooth as possible. Happy bidding, and we look forward to assisting you in the future!
I enjoy the online auction and looking forward for more!
Thank you for your positive feedback, Wayne! We're delighted to hear that you found the bidding process easy and fast on mobile. We strive to make your online auction experience enjoyable, and we look forward to having you participate in more auctions. If you ever have any questions or need assistance, don't hesitate to reach out. Happy bidding, and here's to more successful auctions in the future!
Easy bidding. Had to keep an eye on your target item, or you could be outbid. Good experience.
Easy bidding and buying process! Paperwork directly in your email.
Thank you, Jennifer! We're delighted to hear that you find our platform easy to use and enjoy the auction experience. If you have any more auctions on your radar, feel free to explore them on our platform. Happy bidding!
Very good no issues and easy to navigate. Likely would recommend
Hi Shannon, thank you so much for your review! We're delighted to hear that you had a very good experience with our platform and found it easy to navigate. We're thrilled that you encountered no issues during your time with us. Happy Bidding!
Bidding is easy, but sometimes the shipping costs are too expensive.
Thank you for your feedback! We understand that shipping costs can sometimes be a concern. We strive to work with auctioneers to provide reasonable shipping options and to display accurate shipping details in their auctions, but it ultimately depends on their individual business policies. We appreciate your input and will continue to explore ways to improve the shipping experience for our users.
Lots of auction shipping is high but things can't find very easy
Thank you for your review and feedback! We're glad to hear that you find bidding on HiBid easy and enjoy the wide variety of auctions available. We understand your concern about shipping costs by auctioneers and our team continuously work with auctioneers to improve and provide competitive shipping to our bidders. Thanks!
Flawless and easy to use. I now enjoy using them daily.
We are thrilled to hear that you had a great experience using HiBid! Thank you for the 5 star review Darryl
I am happy with the service as there are few timing/update glitches.
Thank you for your fantastic review! We're delighted to hear that you find HiBid user-friendly and that you're satisfied with our service. Our team is continuously working to improve the platform and provide you with the best auction experience possible. If you ever encounter any issues or have any suggestions, please feel free to reach out to our bidder support line at (844) 775-4774. Thanks!
I found the bidding very easy and was given enough time to raise your bid.
So glad to hear that you had a smooth and efficient bidding experience on HiBid! Our platform is designed to make the bidding process as simple and straightforward as possible, while still allowing for the excitement and competition of traditional auctions. We appreciate your feedback and hope you continue to find great deals on our site. Happy bidding!
Bidding can be addictive especially when the platform is user-friendly and seamless
We understand the thrill of bidding! We're glad you find our platform easy to use and navigate. Thank you for your review and happy bidding!
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It went very well except I guess I didn't u destined that other bidders could snap things up in the last couple seconds of the auction. Once I realized that I was able to protect my desired items better.
Thank you for your positive feedback! We're glad to hear you enjoyed the auction and developed a strategy to secure your desired items. If you have any questions or need assistance in the future, feel free to reach out. Happy bidding!
Second time customer. Both experiences horrible.bought a laptop, drove 1.5 hours they couldn't find it got caught in a snowstorm and wasted 5 h for nothing. First experience half the things I bought were broken
Hi Aleksandar, We're really sorry to hear about your negative experiences, and we can understand how frustrating that must have been. We recommend reaching out directly to the seller or auction house to address these issues, as they may be able to help resolve any problems. Additionally, there are other sellers you can explore for future auctions. We truly appreciate your feedback and hope your next experience is much better!
Easy enough to make a bid. Can be painful during a live auction as the lots keep shuffling up the screen using a phone browser. Hard to browse through the moving lineup. Also wish there was a way to see what the final sale price was on items.
Hi Jeff! Thanks for your feedback. Glad to hear bidding is easy, but we understand how live auctions can be tricky on a phone browser with the moving lots. We’re always working on improvements and appreciate your input! As for final sale prices, that depends on the auction house, but we’ll pass along your suggestion. Thanks again for sharing your experience! 👍
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
Thank you for sharing the love! We're absolutely delighted to hear that you're enjoying your time on HiBid.