HiBidReviews 745

I have been buying on HIBID for 3 years. I have really not had many issues, but recently I had an issue with a seller that put blatant lies on the site about me. HIBID refuses to help even though I have the proof the item was never delivered until 2 months later and I REFUSED the item and it went back to the seller. This seller said I receive items and then charge back. I have never done this. HIBID has no way for me to refute this by putting a reply, they won't return calls to see evidence to remove the post and will not even let buyers see what sellers are posting about them. The company is poorly run, but most sellers are great.

This site illegally sold my families personal belongings and Pack rat made a lot of empty promises, when they breached their contract and gave us further details because they knew they messed up and realised they could not sell it because they knew what was in there. My identity was also stolen and I cannot legally prove who I am because My social and other personal information Identifying who I am, was in there. Down to our entire house, I contacted my states legislatures, DC and police in AZ, they have been more helpful than this company and Packrat. Do not buy from this company with out 100 percent knowing if anything is stolen and personal Identification cards and/ or identifying who you are. Not only that I am haven complete strangers use my identification online without my permission impersonating me and my family.

Hibid itself is just an online auction website + software system. It CAN be scammed by auctioneers because they can see each bidder's maximum bid and in most states, "shilling the bid" - adding their bid to just below your maximum IS legal. I've been shilled by several auctioneers but always do the math first to know what would be a good price for an item including commission, taxes, and shipping. One can sort items by "order - high to low bids", look at the bidders, and even though their names are anonymized you can identify the same bidder that's aaaalllllmost winning in all the $$$ auctions.

This was recently confirmed by an auctioneer acquaintance of mine after TWO flaky auctions where I won by my max bid. One was a $350 camera with the (shill?) second bidder MATCHING my bid SIX times!

Also, entering your true maximum bid at first is probably not a good strategy because of the above. As the auction closes, the closing items may come too fast and furious for the shill to keep up and multiple bids as in a traditional auction can be effective.

Have made several purchases through HiBid and have multiple issues.
Recently purchased a Remington 700 and now the guy won't answer to get the rifle shipped. Won't return any phone calls.

A few months back, I purchased some baseball cards that the seller said were real but are fakes!
Auction company says they are waiting for the co-signer to return their call - 3 weeks later, I have heard nothing and they are now not answering my calls!

Bought an air-fryer and it never came.
Canceled the payment via card.

Seems they don't do their research on the auction companies under their umbrella or they just don't care.

Stay away - far far away!

I am bidding and buying in online listed auctions across the country for my specialized hobby of collecting glassware. HiBid has a lot of auctions! Thats the good part. For me the hard to use part of the software is that its so clunky and slow! Today I sloughed through 64 pages of query results to see what items are up for auction. But the worst part is that it takes 6 seconds to page forward every time... and if I query an item, it goes way back to the start of page again after waiting and waiting again. And all this wouldnt be so bad if i could narrow my search query by using Boolean commands like NOT, AND, OR and such. Having said all that, I still use HiBid every day. Each auction and auctioneer is different and there are hundreds and hundreds of them, many just small town, part-time businesses. For the most part, I'm amazed at the wonderful, cooperative folks Ive dealt with. Blame HiBid for not upgrading their servers and programming, but they dont control the auctions and auctioneers! My suggestion is dont be afraid to ask questions of the auctioneers during the auction. Questions about shipping, packaging, item condition, additional photos and such. You will generally be quite happily surprised. Still, buying on the internet is like going through the drivein at McDonalds or buying a lottery ticket... you never quite know what you will get. And thats part of the fun!

I never been to an auction where the fees were more than the amount you bid on. This is the worst auction. The amount of fees they charge should be illegal. Tell me how you win a bid for 5 dollars. Then charge you 2 dollars in taxes and 20 dollars just for winning the bid. So for my 5 dollar bid there charging me $27.75 dollars. I understand hibid is different from the general auction company. But if hibid wants to keep some customers hibid shouldn't allow there outrages high fees. It looks bad for the company if your paying $2 on taxes for something that cost $5.

I don't even know where to start first both of the vehicles I had pre-bids on opened for bid then immediately closed and a red sign came up said pass for no other reason just stopped abruptly. Any request for information from the Auctioneer had no avail. One of the two that they told me I won on pre-bid still did not show that I want it. Then they double charged my bank account for the deposit. And to top it off they said I Won a bid on a car I knew nothing about nothing. Hybrid is a joke!

I've been on hibid for some months now... I can state that is a "buyer beware" site. Firstly, the images are very poor, AT BEST. And this seems to be an unenforced policy, which for me it's a big thumb's down... Secondly, I've noticed quite a lot of counterfeit items, and I've even contacted the company that was selling these numerous amount of counterfeit items. They asked me how would I know that "sight unseen". Trust me folks, use your due diligence before purchasing anything on this website. Thirdly, if the amounts aren't met with some auctioneer companies, they increase the countdown/deadline time.

I "won" a property... only to find out you HAD to have an $80,000 club membership (that is not a typo, and you Had to have this membership... to own a bare 1 acre parcel), auctioneer was aware but didn't make mention of it. When i "informed" them, they hit my credit card for everything they could get and stopped responding.

Ironically, they also left a "negative" remark on my account that apparently only other hi-bid companies can see... so i've been declined from bidding at 99% of other sales ever since. I contacted hi-bid, they said i should have researched the property better... i say the auctioneer knowingly held back information...

I've been doing auctions for a living for almost 18 years... hi-bid has been the worst service i have encountered.