I am bidding and buying in online listed auctions across the country for my specialized hobby of collecting glassware. HiBid has a lot of auctions! Thats the good part. For me the hard to use part of the software is that its so clunky and slow! Today I sloughed through 64 pages of query results to see what items are up for auction. But the worst part is that it takes 6 seconds to page forward every time... and if I query an item, it goes way back to the start of page again after waiting and waiting again. And all this wouldnt be so bad if i could narrow my search query by using Boolean commands like NOT, AND, OR and such. Having said all that, I still use HiBid every day. Each auction and auctioneer is different and there are hundreds and hundreds of them, many just small town, part-time businesses. For the most part, I'm amazed at the wonderful, cooperative folks Ive dealt with. Blame HiBid for not upgrading their servers and programming, but they dont control the auctions and auctioneers! My suggestion is dont be afraid to ask questions of the auctioneers during the auction. Questions about shipping, packaging, item condition, additional photos and such. You will generally be quite happily surprised. Still, buying on the internet is like going through the drivein at McDonalds or buying a lottery ticket... you never quite know what you will get. And thats part of the fun!