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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I had a very good experience bidding on an online auction. It was very easy to register and the bidding was very quick and responsive.
Easy to use kansas auctions with no hassles thank you
Easy peasy lemon squeezy it was! I just contacted the house I wanted items from by either phone or email, to see about shipping to Canada or to have my parcels sent to US address as my daughter in law lives there! They said no problem! All of them! Also told me that easier and CHEAPER to mail to address in the USA! Customs charges and taxes will eat your money up fast having items shipped from the US! All was great as everyone was prompt with both any replies and invoices!
The User Interface makes it easy to view items up for auction, entering bids, and monitoring the final bidding in real-time
Bidding was easy just having trouble getting shipping to respond
New to auctioning. Still working the kinks out, Seems to be fairly simple and always with a wide selection of
It was great. Looking forward to your next auction. Thank
Hi Charles! Thank you so much for your review! We're thrilled to hear that you had a great experience with our auction. We strive to provide top-notch service and ensure that our customers have an enjoyable time. We appreciate your kind words and are delighted that you're looking forward to our next auction. If you have any suggestions or requests, please don't hesitate to let us know. Happy Bidding!
For as many items as they listed, this auction was run very smooth. Helpers were great at pickup.
Hi Carol! Thank you for taking the time to leave us a review! We're glad to hear that you found our auction to be smooth and well-organized. It's great to know that our team of helpers provided excellent assistance during the pickup process. We always strive to ensure a positive experience for our customers, and your feedback is valuable to us. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. Happy Bidding!
The bidding functionality of the site works well.
The focus works very well when going back to the condensed view of an auction's lots. It is a nice feature to be able to get back to the part of the page that you left.
1.) What is lacking is the ease of use on the site with regard to navigating through auction lots.
I believe at one time (a long time ago), that when the user clicks into an auction lot, you provided the functionality of being able to proceed to the next item in the auction. The time and clicks it takes for a User to toggle back and forth from a detailed view, to get forced back to the condensed view, is (pardon me) insane. Why not give the user the functionality to go into the next detailed view of the next auction item?
The breadcrumb thread at the top is sorted in such a way to be able to see items within a category. Sorry, but if a user is looking through a particular auction, keep the breadcrumb within that auction. Allow users to create a search for a category or item to cover that functionality.
Secondly, the ability for a user to manage their own searches is not available to any user. Why would HiBid, not only want to maintain all of this data, but store it as well? A suggestion is to provide an enhancement for users to be able to delete, or edit their own searches. Most sites leave that to the user. (such as Zillow, Redfin, AuctionZip) I would expect that there are a lot of useless records in your database.
I won an auction for $727.00. I have the receipt that I paid for the item. I never received the item and cannot get a response from HiBid or the seller about getting the item or a refund. DO NOT BID ON THIS AUCTION SITE!
The bidding and site in general are easy as long as you have a basic understanding of the internet
Hi Larry! Thank you for your review and feedback! We're glad to hear that you found the bidding process and our site generally easy to use. We strive to make our site accessible and user-friendly for a wide range of users, regardless of their technical expertise. If there's anything specific that you think we can improve upon to enhance the experience for users of varying technical backgrounds, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Happy Bidding!
They describe their products accurately and really make sure they give you honest description.
Hi Tasha! Thank you so much for your review! We greatly appreciate your kind words and support. It's fantastic to hear that we have succeeded in accurately describing our products and providing you with honest descriptions. We believe in transparency and ensuring that our customers have all the necessary information to make informed decisions. Our team takes great care in providing accurate and detailed descriptions for each product, ensuring that you have a clear understanding of what you're purchasing. Happy Bidding!
Best auction site I've used in both the application and the stuff I've bought.
Hi Douglas! Thank you for leaving us a review! We're absolutely thrilled to hear that you consider us the best auction site you've used, both in terms of our application and the items you've purchased. Your feedback means the world to us and reinforces our commitment to providing a top-notch auction experience. Happy Bidding!
Used hibid Maritimes for a few auctions in one week. Received all items except 2. These 2 were gold coins from Silver Rose Antiques (SRA) and 3 names used were Tre Findlay, Joshua Alter and Becca Alter. I gave multiple chances for HiBid to investigate on their end but they pretended to be doing something, but the only thing I see different were the lots in dispute were removed from my history. I did take pictures so I have them for the police report and the receiving bank account is being looked into. The idea of HiBid is a great platform but its nothing more than a Kijiji that is not responsible for any transactions. As long as they do not handle the transaction, it is the perfect platform for scammers to take your money off your hands.
Thank you for your feedback and bringing this up to our attention Rick, we will continue to look into the issue your are referencing. Please reach out to our support team for any updates regarding this. Thank you!
Very easy to bid. Was out of town when auction closed. No problem with my son picking up my items
Thank you so much for your positive review! We're thrilled to hear that you found our bidding process easy and convenient. Happy Bidding!
Once you register, it's so easy to use. And there's so many things to bid on.
Hi Roger, thank you so much for your fantastic five-star review! We're delighted to hear that you found our platform easy to use once you registered and that you appreciate the wide variety of items available for bidding.
Hi Barry, thank you so much for your review! We're delighted to hear that once you got the hang of the soft close feature, it became easy for you to navigate. Happy Bidding!
Hibid is an excellent way to participate in auctions across the country. The bidding process is very simple and I have never had any issues.
Thank you for your 5-star review! We're thrilled to hear that you find bidding on HiBid easy and that you've had an excellent experience participating in auctions across the country. Thank you for choosing HiBid!
I participate in a number of auctions on both HiBid and Proxibid. Of the two, HiBid has the better search tool. It allows me to be more specific in my searches. For example, I can use the abbreviation of "H&H" which stands for Holland and Holland which is a well-known British firearms maker. On Proxibid, I cannot do this.
Thank you for your review! We're delighted to hear that you found our search tool on HiBid to be helpful and more specific compared to other platforms. We understand the importance of being able to find exactly what you're looking for, and we strive to provide a comprehensive search experience for our users. We appreciate your feedback and will continue to enhance our search functionality to make it even more intuitive and efficient. If you have any other suggestions or if there's anything else we can assist you with, please let us know. Happy bidding and thank you for choosing HiBid!
Thanks for the positive feedback! Happy bidding!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your positive experience with our online auction platform! We're delighted to hear that you found the registration process to be easy and the bidding system to be quick and responsive. Happy Bidding!