From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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It helped me to trust Herroom and Prima Donna Bras because their description of the Prima Donna bras confirmed what my bra fitter said. I'm looking forward to receiving my first Prima Donna Deauville bra!
It was so much fun and I love how the new panties are in my mailbox.
Found just what I was looking for. Arrived speedily. I had a hard time finding Shadowline and happy to find it at your site.
Fast shipping, item arrived in great condition. Price was great too.
I ordered 4 glamorise bras I received 3 and the other was on back order. I ordered my size it was extremely big for me I texted with a representative so I can receive the correct fit for the one that was on back order. I received the one that was recommended for me and the fit was still wrong. It becomes a hassle for repeat returns.
No hassles so far. This is a well organized website. I was able to find things quickly, and the explanations of the items were clear.
Website easy to use and I like your products thank you
Excellent product. Quick service. Would recommend it. I bought a slightly larger size which sounds counterproductive but is super comfortable.
It was satisfactory, and met all the basic requirements for a shopping experience.
Good easy a lot to choose from glad you see there are other sizes besides super skinny
Great ordering experience, great products and so many options.
It was easy to find a Champion Sports Bra that I have used for a number of years.
Buy when they arrived I found they were too small. I need to return the items and order larger size. How do I do that?
I always look for Simone Perele Bra and matching Panties. Found it easily on your site. Went looking for Linda The Bra Lady who is where I always ordered from before. But looks like she has the web site up for sale now and has licensed to others. Hope to get the order all together soon!
This bra is beautiful, but not really a balconette. I expected it to be cut lower and create more cleavage.
My item was backordered so I expected to wait forever. I didn't wait at all. My package came within a week!
I appreciate the detail in sizing that you offer. I have a hard time with sizing and your selection makes it easier than going in a store to find what I need.
I have purchased this bra for years from retail stores like Nordstrom and Bloomingdales. They no longer carry this style, and it's the most comfortable bra every. Ordering is easy and I received it within a couple of days.
The website was easy to use. My bras arrived in a timely manner.
I can't buy underclothes in my size at any store I know of. HerRoom has great variety and options and the Universal Cup System makes shopping without trying on entirely possible if you know your size in a brand.
One item was fine but the other had to be returned for a different size.
I feel like the price is good and they have so many beautiful different bras and to make it even better they are supper comfortable i would differently recommend!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Georgia - You communicated with one of our most skilled fit specialists. Our records show our team has worked diligently wtih you to try and get you the proper fit. We would encourage you to review our many bra fitting videos to learn what a proper fit should be. You are wanting a wirefree bra which will never have the same look as a bra with an underwire. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager