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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Did not like the quality of the dresses. Wanted to me return them but charged us a lot to send them back. They final ask us just to try to sell them.
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It was too big in the waist and the boobs, had to buy a backup dress from another place.
They took my money and but have not delivered the dress.
Poor customer service. Never got my package. Very bad experience overall
Please get it right the first time. This company offers no returns or exchanges. It's not on the website.
Easy to navigate page. Info was great. Loved all the pictures.
Dress should have arrived yesterday, but still says it's in tailoring. Probably won't make it in time now.
Horrible! Never again! They sent us the wrong dress and will not send us a prepaid label to return the dress. Also, they want us to pay for restocking the stress after they shipped us the incorrect item! Horrible! Total scam!
I loved the color of the dress I ordered. Is very beautiful and just like in the picture.
Dress arrived very poorly stitched. Awaiting to return.
I ordered a dress. It does not fit. Size runs small. I am having a terrible time trying to return the product.
Return policy is shady, and does not address the dissatisfaction of a customer and the return is totally up to them. Dresses are subpar.
Very bad. Very, very very very bad bad bad bad bad!
Yo también tenía muchas dudas con respecto a ordenar mi vestido de forma online a una tienda que no conocía anteriormente. Pero realmente la calidad es más de lo que esperaba, mi vestido de novia es soñado y no puedo esperar para usarlo!
I placed an order for my daughter's prom dress a week ago and they still haven't even processed the order. We ordered the dress in 2 sizes because I can't get her measurements anywhere on their sizing chart. They have refused to send me the 2 dresses - which I paid for, because they only want to send one dress. Every day they email me telling me to pick a size and I keep telling them to send my order as is because their shipping takes too long to get here and we don't have time to return it if it doesn't fit.
Highly recommended. Amazing quality and customer service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members