Not bbw friendly and most of customer service is crap.
Disappointed as item had to be returned - too big.
My experience was great! I had no worries with placing the order.
Feel mislead about refund policy. Should state all sales final.
It was great. Found the color I wanted for flower girl dresses. Easy to view website and order.
Great communication and fast turnaround. Will definitely order again.
Missing ribbon to close the corset up. But other than that my experience was well
The dress came quickly and arrived before my prom!
Just hope I get my daughter in time for graduation
Just hope I get my daughter in time for graduation
Good customer service fast delivery
I recommend this
Wonderful, easy access, variety and very versatile.
Ordering was very simple and delivered quicker than i expected
I had ordered the wrong color at first, but they were prompt to correct my order
The dress arrived sooner than we expected but never received any notice that it was shipped.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
Hebeos has a rating of 3.3 stars from 5,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos most frequently mention beautiful dress, good quality and timely manner. Hebeos ranks 2nd among Wedding Dresses sites.
Dear customer, thank you for your sharing.
Sorry that this time we did not meet your expectation and we are happy that we have reached an agreement and you are happy with my solution.
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Thank you for your time and support.