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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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It is a stunning dress. I wore it today for a masquerade event and I had nothing but compliments. It's soft, breathable, so very comfortable and well made! It was a bit large on me.
It feels amazing! Snug without being constricting. The material doesn't feel cheap at all. The color looks the same in person as it does in the picture. Slightly on the orange side of red. Very vibrant!
Totally love it and can't wait to wear it out!
I am actually in shock. This dress is beyond gorgeous in person. It looks like a $600 dress you would buy at a high end designer prom store. I had mine custom fit and sent in my measurements so it fits me perfect. The material it is made out of is beyond beautiful and very high quality. The beading and train are gorgeous. I would so highly recommend this to anyone and it arrived a week before the estimated time! Im in love!
Ordered my dress on 4/5/2018 and was originally to receive it on 4/21/2018. I was suppose to get a tracking number and never received it. I sent like 4 messages to customer service and they finally respond just to tell me that the dress would be in my hands on 4/26/2018. They guarantee I will have the dress on this date. My daughters Prom is on 4/28/2018(Cutting it close don't you think). As of today, I have not been given a tracking number to track the dress. Having said that, I don't think the dress will be here in time. My girlfriend sent them 6 emails today and received no response. Their communication is horrible. They will not allow you to post anything negative on their social media pages. If I could, I would rate this company with a -5.
Dress was horrible. Did not look like the picture. Got it a month after I was told I would receive it. I was told multiple times my dress was waiting for final inspection then I was told it was being made. Would not respond to my emails. I was able to chat with someone. But after my 4 day asking where my dress was. They would not answer me.
After messaging them on Facebook nonstop and sending a lot of emails I get an email last night that my order has shipped. Today I received an email with a tracking number. I will update WHEN and IF my package arrives.
Never received my order. Will not respond to any emails. I was told my order would be delivered to me by April 12th. Got an email it was done and it would be sent out with in a day but now they will not answer me back. Only good thing is I paid with paypal.
I ordered two dresses for my daughters upcoming prom - Neither one of them look anything like the picture shown. One of the dresses is a completely different color from what I requested. I paid for expedited shipping (which I did NOT receive). I have been going back and forth with their customer services people trying to return the dresses and get a FULL refund... instead they keep offering me 15% discount when the dresses I ordered was clearly different from what I requested. It says on their website that I am qualified for a full refund which they are not giving me.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
The ONLY reason why I have given them 1 star is because I had to in order to post this review... needless to say they do not even deserve that!
DO NOT ORDER FROM THIS SITE, ITS A RIP OFF! -
This site is the worse; they don't have my order, my husbands card was charged and you can't contact anyone. This dress was for my daughters prom. This is utterly ridiculous. We now have to go and repurchase a dress because this site is horrid! No one has contacted me at all! So frustrated with this awful site
I have ordered my daughter prom dress from here and it was loose but my biggest problem was the wrong color. I needed a black dress they sent dark blue. When I ask to return the dress for a refund they told me they can give me 10% of a $150 dollars dress. $16... and when O tried to contact them they take 2 days or more for a response... UNPROFESSIONAL. NEVER AGAIN... I DIDNT KNOW IT WAS FROM CHINA MY DAUGHTER FOUND THIS SITE... THEY THE WORST! ONLY THING I CAN SAY THEY HAVE NICE DRESSES.
Beautiful dress! I was pleasantly surprised! My daughter is 5'3 and with sling back heels it only hit the floor about an inch. It was a little closer to a dark red than a burgundy but still very stunning. She was extremely happy with this dress.
Great dress! I ordered this dress for prom & I love it! I was a little skeptical because I was ordering online, but I have to say this is a wonderful dress and if was worth my money. I was the center of attention at prom and every thought it was custom made lol.
I got my dress last week and I couldn't be happier with it. Fit like a glove and super good quality. Just need to be hemmed a bit so I wouldn't trip
I ordered my daughters prom dress from there and we love it! It actually came about a week before its actual ship date! Thanks!
This dress is even better once you try it on. I'm so excited to wear it! Perfect fit, great material, very flattering.
Omg! Just received my dress. Yes it looks just like the picture. It is gorgeous. I ordered based on the size chart listed and it fits perfectly. It laces up the back however I might have a zipper installed since it is for my wedding. They used high quality satin. It is fabulous.
I love love love the dress. I wore it to a gala and got endless comments and stares! Everyone loved my dress. Definitely a head turner. Looks exactly like the picture. Think no further order this dress more so Say Yes to the dress lol. I recommend hebeos for anyone no matter your shape/size.
The dress took 2 weeks to make & then 4 days for shipping. I ordered on March 27 & it arrived on April 16. The quality of the dress is nice. The material is pretty thick I was surprised so thats good. I ordered a size 2. I am 55 & 115 pounds. I got it in the color red.
Only thing is it looks better on my sister than it does on me.
The dress was perfect and really well made. I received compliments all night. Trying to play it safe I ordered a size larger than I needed. I wish I had ordered one size smaller but it still worked without needing alterations.
Absolutely love the dress! Got it for my senior prom. Had to do a little bit of altering but that goes with any dress you buy!
Even though the dress took longer than expected, I am still going to give this 5 stars! I sent the measurements and the dress was custom made. It fit perfect! This is a quality dress! I would definitely purchase from this website again. Thank you.
I'm tall and the length was perfect. This dress was everything I wanted and more. I am 5'9 and is wearing heels. This dress fitted perfectly. No complaints.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members