HebeosReviews 5,266

Looks like I bought it from a costume shop! I'm very dissatisfied and don't recommend buying from them at all!

This company is scum the clothes they send are not the ones in the picture they are used also they won't return your email if you want a refund I want this business to get out of business I lost 150 $

No problem with ordering. Got responses quickly with delivery time questions

Tina is the most horrible customer service representative I have ever ever contacted in my life. She made me feel like I did something wrong by ordering the address it did not come as it's shown in the pictures I wanted a full refund and she discussed that she could only give me 15% of my money, I felt misled ripped off. I will never ever order anything from this company again and I suggest you don't either.

They do not take back returns and try to give you back 10%. What a joke!

Customer service has been very helpful and cooperative.I will shop again at Hebeos.

The dress was not the color shown, the top of the dress appears nude on the website but was more brown in real life. They would not accept the dress as a return stating " you need to understand……" buyer beware there is NO satisfaction guarantee as stated on their website

It was good and when I emailed them about a error I made in the color I sent them a email and they quickly adjusted the color that I needed and emailed me that it was done. I love Hebeos.

Order came in expected time frame. Had no issues at all.

If I could give no stars I would. I orders a dress top of it to small bottom to large. Dress is not made well. Spoke with a representative via email for three days. They asked me to send photos. I did…after that the sent me an email stating that they would give me 13% back and I should see a Taylor for a dress that just is not going to fit.

I ordered two color swatches for a dress and I was sent a cheap European adapter. No refund or swatch.

After reading reviews for the site I was not expecting much for this dress. When I put it on I was absolutely blown away! It's obviously not exactly what is pictured but it is beautiful and surprisingly well made especially for the cost. These pictures are the dress straight out of the package

I received 3 bridesmaids dresses 2 of the 3 were of very poor quality. I figured I get what I paid for $120 per dress. But one did not fit well so I requested a return, and the process is just ridiculous. So I decided to call it a lost and donate the dresses. They may be benefit to someone.

It was great overall and would recommend to anyone else

Bad experience when the dress is coming is very different

Excellent. Prompt response from customer service. I will order from here again

No response on me trying to return my dress. A dress that looks nothing like the picture on the website. So disappointing.

This site is good and you actually get the product in a timely manner

Was still a nice dress, but the bottom did not look like the picture and flow nicely

Awesome customer service!
Delivery is fast. I just had a problem with the size of the dress. A bit off than the customized measurements.