Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
It was delivered on time as speculated.
I was very happy that I received what I ordered
These styles are hard to find for plus sizes.
I will stay withy Hebeos for my fashion needs
I couldn't be more thrilled! The dress was GORGEOUS, altered exactly to spec, and arrived in just 11 days! The price was so reasonable, I couldn't believe the qualitaty! The train was longer than I expected, since we had the front shortened, but I just bustled it and it made it even more glamorous. Thank you for making my daughter's senior prom an absolute fairy tale!
I couldn't be more thrilled! The dress was GORGEOUS, altered exactly to spec, and arrived in just 11 days! The price was so reasonable, I couldn't believe the qualitaty! The train was longer than I expected, since we had the front shortened, but I just bustled it and it made it even more glamorous. Thank you for making my daughter's senior prom an absolute fairy tale!
Placing my order was simple and quick, and I like that there is a place for special requests and instructions.
The dress i order came in a month late and when it came in it was very cheep looking and the glitter fell off everywhere. The chest was very big and wide and just overall did not look like the picture.
Shopping was easy and dresses were beautiful. Website is very easy to navigate and customer service is very responsive
Shopping was easy and dresses were beautiful.
Shopping was easy on the site. Would definitely suggest taking personal measurements before deciding on size.
Exactly what I wanted and happy with my purchase. Easy to order and arrived on time.
I'm so excited ordering was super easy and shipping was super fast
I'm so excited ordering was super easy and shipping is fast
I ordered a custom wedding dress and even had the zipper on the back replaced with a corset. Everything came out to be perfect! I absolutely love my dress! I could not be happier! Love the quality and it came better than I expected!
Beautiful dress and great service. I really like the fit of the dress!
I do not recommend shopping from this website. The dress did not look anything like the picture when I received it and they do not allow returns for items that are bought in the wrong size.
In addition to that, they package their products very poorly. When I got my dress, it was compressed into a very small package.
I advice anyone to not purchase anything from this website because it's a scam.
Ordering was easy, shipping was timely. Beyond that, not great. Dress was not what was pictured, when I requested a refund I was told they "could do 10%" back.
We paid for the expedited shipping but it arrived 2 days late. Description did not include that the top of the dress is pure lace with saucers to cover her nipples. What a joke! We sent her measurements as we wouldn't have time for alterations but it does not fit her right anyway. Waste of money all around. Zero response from emailing "customer service". Keep shopping!
Easy to shop and I like that you do custom sizing! Unfortunately, the back is too big and I have to find a tailor to modify it.
Easy to shop and I like that you do custom sizing!
The dress is beautifully made, but the size was wrong its too small
I liked how easy it was to use the system. I liked the updates on when my product would come.
Hebeos has really nice prom dresses, but sometimes you buy something that you don't expect it to be like that.
It was good I would definitely purchase from here again
Ordering and arrival were completely fine, and the dress is actually really beautiful, great quality. It just didn't fit my bust, definitely for bustier brides! It was a built-in wire so you can't pull it off without having the boobs to do so.
The dress is quality and beautiful it's just not the color in the picture.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.