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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Perfect just the way I wanted it! Can't wait to wear it on my wedding day
I bought a dress och took US12 following the measures. The dress is too pig comparing to the measures. I sent a mail that i want to get the retur adress. They till me that they will charge med 30% of the dress price! If I make return.
They need to put kids sizes for kids dresses.
I have to return the dress.
They need to put kids sizes for kids dresses.
The yellow color is very vibrant and the fit is true to size. Pretty dress
While the dresses overall were decent. They were made as described and could be a cheaper option for some people. They do not consider size issues as a reason for return (I did not order a custom size either). They have refused to accept the return of two dresses that do not fit me. The return policy does not state this but I have been arguing with them for over a week now. They have claimed that they have the right to refuse any return for any reason. If you decide to order from this site, just make sure you for sure want to keep the dress before you order it because once you have it, it's yours for good.
The pictures made this dress look of higher quality. This cut is also miss proportioned what woman is 11' tall with a waist smaller than 32". The arms and breast are are teeny tiny as well. Oh and lastly the cup liners are so cheap they look ridiculous.
The pictures made this dress look of higher quality. This cut is also miss proportioned what woman is 11' tall with a waist smaller than 32". The arms and breast are are teeny tiny as well. Oh and lastly the cup liners are so cheap they look ridiculous.
Sent my daughter a wedding dress not a prom dress bad customer service such a scam and rip off dress looked Nothing like the photo
The little flowers started falling off and the sleeves are too small
I was so scared to do the shopping and the wait but my dress finally arrived I loved it, only that it was big but I will have it adjusted, I am so happy I recommend this page
The dress does not fit as pictured but it is well made.
It would've been easier to make changes to my order if I could speak to a live agent. Also, the colors look different online then what was delivered.
I will let you know when the dress comes.
The dress I received was nowhere close to what was ordered. It is a blush color ordered and I received brown- with silver, flashy sequins. I did not order a custom size, and they refused to replace it, instead gave me a 25% refund. So I'm out $137.00 and I have dress I can't even sell because it is so cheaply made. I'm greatly disappointed.
It was a very pretty dress and it came pretty early
The picture on their site showed a chest and arm pattern that you could see through in between the other design. It was kind of like a spider web pattern.
The one they sent, you could not see through at all. It was covered in sequins! It had all kinds of lace and jewels on it. It was hideous. It had this hard boning in the mid section of it, felt like wearing a tank.
I would NEVER order from them again. They refused to refund me the $128.00 I paid for the dress.
Their reason: "Imperfections are expected!" It wasn't even the same dress!
So this is my second review on how bad this company is. My wife bought a dress 2-3 months ago and it did not fit well. She bought a standard size 6 and she wanted to return it. So I argued with their customer service for a month and they kept saying the same thing about no returns. Well finally after posting a bad a review they agreed to give us our money back as long as we shipped the dress back. I went to UPS, USPS, and Fedex and all three to ship it back to CHINA were more money then the dress is worth. So I let them know and they are refusing to pay for shipping. This is unacceptable. They said they would refund us and they are not willing now. They need to be held accountable for what they say in emails and their policies. This is why I am writing this review. So if I were you I would never buy anything from this company ever again and recommend never buying from this company to anyone.
Doesn't flatter bodies with more curves and did not fit properly on me causing the dress to look baggy in some areas and to tight in others
The Hebeos website was easy to navigate, however customer service was slightly lacking and due to my product completely from China, it took about 3 weeks to arrive.
The dress i ordered online was AMAZING. It is just as beautiful as it looks in the advertised photo. The shipping took a bit but once i emailed they were on it and my packaged was delivered within 2 days. My experience was pretty great from this company. I was EXTREMELY satisfied with the dress itself. Thank You! For making my wedding dress one for the books!
Love the two dresses High quality and a great price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members