HebeosReviews 5,172

I ordered the dress in a size 18 using their sizing chart. It does not fit me, it fits closer to a size 16 (I'm an 18) but it's okay I will just lose some weight since I have the time before the ball. But the quality is excellent, the workmanship is beautiful, and the customer service was great! I asked for a slit to the mid thigh and they got it so beautifully done!

Dress don't look like the picture at all the fit is horrible as well

My experience was absolutely amazing. My dress is beautiful and fits perfectly. I did send my exact measurements to insure a wonderful fit. I highly recommend purchasing from Hebeos. It took two weeks after ordering to receive my dress.

I felt sooo beautiful. Everyone loved my dress. The only thing I had done as far as alteration was making the stomach area tighter and removed the sleeves.

I am very please the way my order was handed. Perfect size good material and main this is delivered to my daughter in Canada. Even that is before expected dated as she needs on her birth day present and She got it with happy smile. Thanks

The store is amazing. Everything lives up to expectations. The clothes, shipping, prices, custom service is Very good. Excellent store. We Will for sure buy more from here in the future! I can recommend visiting their site!

THIS COMPANY IS A RIP OFF! I ORDERED A BURGUNDY DRESS FOR MY SON'S WEDDING. THE DRESS CAME IN AND IT WAS RED, SO THEREFORE THERES NOTHING I CAN DO WITH THE DRESS. THESE PEOPLE REFUSE TO GIVE ME A FULL REFUND, WHICH IS STATED IN THEIR REFUND & RETURN POLICY. THEY OFFERED ME 10% OF MY MONEY BACK. THIS IS UNEXCEPTABLE! THE DRESS IS BEAUTIFUL BUT NOT BURGUNDY
BE VERY AWARED OF THIS COMPANY!
I HAD TO ORDER ANOTHER DRESS FROM ANOTHER COMPANY AT THE LAST MINUTE. DRESS ON LEFT IS OTHER COMPANY, DRESS ON THE RIGHT IS FROM HEBEO!

I received my dress in about a week or so and they came out super beautiful! I had it customized and it was worth it for the price

I'm so happy with my purchase. I was a little uneasy shopping for a dress online but I don't regret it. Everything came out perfectly.

I bought a dress that was beautiful In the pic. When I received the dress half the lace wasn't sewn down half the beads were missing. There solution was fine me too take to a tailor, why should I have to pay more money. The cost of tailoring was more than the dress. I asked to return the dress and shipping and a restocking fee was really high. Then they said they would give me 30 percent back. I am furious they finally gave me 57 Dollars back which is a rip off. I sent pics as soon as dress arrived. How can you not refund someone's money when the dress was incorrect. I would NEVER BUY FROM THIS COMPANY THET SEND YOU WHATEVER THEY WANT AND KEEP YOUR MONEY. I DON'T RECOMMEND BUYING FROM THESE PPL. ITS NOT WORTH THE HEADACHE..

I purchased a wedding dress for my daughter on this website. Received the dress and it had rips and tears in the material and the dress was not hemmed. I sent an email requesting refund and asking for return shipping labels and I received an email telling me to please take the dress to a local tailor for alterations. ALTERATIONS WILL NOT FIX THIS DRESS. HORRIBLE CUSTOMER SERVICE AND PRODUCTS.

Shoes were despatched 26/7 & received 9/8. Well worth the wait!

Do not buy a dress from this website. The sizes are not correct and they will not return your money if it doesn't fit. They will email you and tell you to get it altered. The material is cheap and scratchy. I emailed them the day I got my dress and told them it doesn't fit and they email me once a day and tell me they're basically not giving my money back. Also the return policy does not say they will not do returns if it doesn't fit.

Aucune différence avec une robe acheter en magasin. Très satisfaite

I have tried for 1 week straight to return an item and have been harrassed and put off every day! You have to request a return form and get the address to send it to - but THEY WON'T GIVE IT OUT! Literally being told I have to take pictures of myself in a too-small item and send them! I refuse to do so and they will not give me a phone number or address to contact! Also, very limited time to return something which I have been within but with their proscrastination and delay it's now getting close! AWFUL CUSTOMER SERVICE - BE SURE you want it if you buy it!

I recently purchased a dress and purchased it as the same colour as shown in the picture. When it came there was a huge difference from the picture so I kindly asked them for a refund. The reply I got was so rude and non empathetic. They said they can't refund it because they said it was the same colour even though the pictures I provided show that there is a huge difference in colour. As you can see by the pictures the photo from white fox boutique has been copied and they claim to be using the same material but they are lying and will not offer you a refund. DO NOT BUY FROM THIS COMPANY THEY ARE A SCAM.

Some off the beads were falling off but over all was good

It's the fast service. I love the dress.
Thank you

Great quality! Fit great and was exactly as it was pictured!