HebeosReviews 5,172

You were prompt and the quality is perfect... it just is too small through ribcage

Website was easy to use, the filters made it easy to find what you're looking for. Wish there was a little more communication during the process, only got an order confirmation email and a delivered email.

Mislead by pictures dress looks nothing like the pictures

Painless process, love the custom fit option.It took approximately 2 1/2 weeks to receive.

Very disappointed! The dress did not fit. It was too tight across the back and too long hanging on the floor. It had way too much material and had pleats in it. There were no pleats on the dress in your advertisement. It didn't look anything like the dress. I feel very taken advantage of by your company. I will never buy from you again. I will tell everyone I know not to buy from you. I just may put it on Instagram and Facebook as well. I ordered this for my son's wedding and now I have to start over.

So many dresses to choose from. Wish the dresses would change color when you click on the color choice to get a better view. A little nervous for the dress to arrive on time but all went great.

Great dress and fast shipping! Good customer service!

You cannot speak to anyone about color or sizes. You can only contact by email. I ordered my dress according to size chart & I was told color is as it appears. Which looked to be a champagne color. I received the dress which was gray in color & it was received inside out & shoved into a bag which made the dress wrinkled.

When ordering go up 2 sizes. I ordered according to the measurements and it doesn't fit. I had to order a new dress.

Terrible! They don't give refunds like they say. The products look nice on the website but the dress doesn't fit right.

Shopping experience has been convenient. I would order again. The prices seem fair also.

I ordered this gown for my wedding. I ordered sage green per the color swatch. When I received the gown it was lime green.

It came super fast like in two weeks it was soo sparkly n beautiful I can't wait to wear it

Do not buy from here. You will throw your money away. I bought the most simple dress and the quality was absolute trash. One sleeve was sowed in completely twisted. The dress was nothing like the picture, NEVER worth more than $50. Then to add on to the experience, their costumer service is the worse costumer service I have ever seen. They will make up any excuse to not do a full refund. I promise you are better off saving up more money and buying a dress elsewhere. I will NEVER be using this website again. And It's sad they do this to ladies all over the world. This company should be banned from selling.

I didn't have any issues at all. I received notifications through out the shipping process. I would recommend.

Good - thank you very - much-pretty dress that I thought I should order

Contrary to their listed return policy: "worry-free returns within 14 days," I had to send 4-5 emails to customer service in order for them to honor this policy. In the initial emails they told me that they would not accept a return, but you refund me 10% of the dress. As I continued to email, they final honored their return policy and I am able to return it for a refund minus shipping expenses. However, I have taken photos of the dress and am documenting all aspect of the return as I am anticipating that they will still be hesitant to refund me. DON'T BUY.

Everything was super smooth and surprisingly fast!

Great. So wonderful! It's adorable and I know it will be perfect for the occasion

The website was easy to use and gave me great results! Everything was relatively cheaper than more expensive formal dress shops and I got a high quality dress as well!