Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I love this website. The website is so easy to navigate. Great choices of wedding dresses.
Amazing and idk wat else to say they r forcing me to do this at 1 in the morning
I recently ordered my daughter's flower girl dress from this company. They sent me a dress that had blue ink all over the satin in the back. The bow was also broken in the back. I immediately contacted them and sent pictures. They told me to wash it off with hot water. Of course that did not work. I had approximately 12 emails back-and-forth of them fighting with me and not offering to exchange or return. They offered me a 10% discount on a new dress and no money back for the old dress. Their comments and emails to me were rude and snarky meanwhile my daughter is in tears and my wedding is quickly approaching. This was supposed to be a fun experience for her and I and it has been nothing but a nightmare. They still will not make this right and I just don't know what to do. I cannot afford to buy her a whole new dress. I keep trying to add pictures of the dress but for some reason they are not uploading will try again soon.
My daughter find this site for her prom dress. The price was amazing and quality of the material was great!
The Hebeos website is very easy to use! They offer such a wide selection of dresses, from short to long, a-line, ball gowns, and mermaid dresses! There is so much to choose from!
I measured and still the dress did not fit. Can't use the dress.
It was I'll fitting, even after taking my measurements. The dress looked cheaply made and did not look like the picture said it would look like. I'm severely disappointed.
Make sure to look at what the color truly is because it's not what you think
Poor. I was so excited about receiving this dress, but was given a size 10 instead of a 7 and there were rhinestones missing on the halter top.
Easy to use site. Fast shipping. I love all the options. I like that the reviews left by other users were so positive. The photos from the customers helped alot.
Helpful and sent in time frame they said it would be to me.
My experience was great! My dress came earlier than it was to be expected.
Ordering was very easy. Customer service was great.
Dress came way too small and the quality wasnt too good, it also took quite a bit to come and it didnt help that the website didn't have any pictures of what each color would look like
The dress fit but the zipper to pull up was not sized right. Its like they sowed the zipper part of the dress to small..
I was very hesitant at first before I made my purchase. Although, I couldn't decide where to get my wedding dress from when I wanted something different and not so much traditional. I've recently received my order a few days ago and could not be more pleased. It's a perfect fit, not bulky, comfortable on every aspect. I'm extremely excited that my mom searched different sites to help me
And led me to this site. 10 out of 10 :)
I've ordered two dresses with Hebeos and they were both beautifully made. But not quite as pictured and definitely not tailored to the measurements I input.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.