HebeosReviews 5,172

The shipping time is exactly what they say on the website, although I wish it would be faster I like the fact that they specify the time and it actually was one day earlier.

My dress is arrived in time but it not look exactly like what it show in the picture the tailoring is not as detailed and meticulous as it should be, but it still look beautiful.

Terrible... I can say you guys did respond when I sent a email. That's the only plus I can give you guys

The material was rough and the color was not as expected

My daughter was able to find a dress with short notice and had it delivered before her prom.

I am trying to get information on returning and it has not been easy.

There is no mention of a restocking fee of 20% plus return shipping. They say they take returns but argue every step of the way. Will never buy again and will blast every chance I get. Dress wasn't even nice either. Plain and cheap looking

Placing the order was very easy. I was nervous about doing my own measuring, but it turned out ok. The dress is beautiful. It doesn't look any different than the dresses girls are spending $500 and up on. My daughter looks beautiful in it and I know will look perfect once we have it shortened.

Love the dress, easy to order, hoping the sizing is correct.

I purchased a dress for my wedding from here. I am trying to return as I hate it and they are giving me a hard time. It's to pink and looks u finished! So I am still waiting for the information to return and 7 days later they still have not sent the information!
DO NOT BUY FROM HERE there is lots of other options! I want my money back

We followed the measurement instructions carefully and just received the dress and it doesn't fit. Prom is 5 days away and my daughter is devastated. She cannot buy formal wear off the rack due to her body type, so we thought this was going to be perfect. She shed many tears today.

Do not waste your money. The picture looks different than what you will receive. Delivery was as promised; otherwise regret spending this amount of money on such a cheap dress. It looks like a child's costume, not equivalent to price paid. Had to take to get altered for an additional $100plus dollars; even though we sent measurements. This was a huge disappointment.

The dress was too big and the color of the fabric was off.

Still waiting to hear about acceptance of return. Hoping to receive a full refund as this is not at all as pictured.

It was great, loved the custom sizing. The dress fits great.

Need to return and no reply for refund. Hope this gets resolved soon.

The overall shopping/ordering was great. Got it ordered, came in reasonable time frame, however, the gown itself did not look like the picture/quality it should. I am going to order one more time and see if it gets any better.

I found this site with a quick google search looking for a specific type of dress for my brothers wedding. It fit absolutely perfect and honestly looks exactly like the description picture! It has a nice stretchy material too. I could not be happier, and the price just is the cherry on top. A very similar dress that I was eyeing "in store" went for $540! Thank you!

I ordered this item as the reviews were good on this site. I received an item that was similar to what I ordered but not nearly the same. When I reached out, I was told I could have a 10% discount. When I said I didn't want o pay 90% of something I didn't order I was offered a 20% discount.

The obvious problems are I ordered Ivory, it is clear to see the dress is white. I held a white sheet of paper to prove this. I ordered a dress with a specific flowing pattern. I was told because they are hand sewn they will differ, which I completely understand, but the random pattern I received is no where near the flowing pattern they advertised. The awful making of the dress I completely expected to have to get it tailored, but there is no tailor in the world that could adjust the dress in the pictures to match the correct color and pattern of the dress I dreamed of.

My experience was Awesome. The processing times were true to date. Dress shipped exactly when it was supposed to.