Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I ordered two wedding dresses (ceremony and reception) to be rushed to me. The material is good quality but the make is HORRIBLE. The bra inserts are these little round white circles that don't even cover the entirety of the bodice so you have this white circles showing up on your boobs. And hebeos will NOT honor their commitment to a full refund of the dress looks like crap. I event sent pictures as proof of how badly made they both are. Their response? Take it to a local tailor and pay to have it fixed and they'll give me 10%. Seriously? This site is a total scam. But what else would you expect from China….
I would like that when you click on the color the dress appears in that color to get a better view of how it would look.
The gown is gorgeous and affordable. The delivery was on time.
The people are courteous and friendly.
The little girl dress was fine but the basket was way too small.
Very easy to use and the delivery was timely. Overall very good experience and would use again.
The ordering process was very simple. My dress was a custom order and I have never had to fit myself for a dress before. The link your website has to show and explain how to fit yourself is very helpful!
Me llego antes de lo esperado muy cumplidos pyede. Confiar en esta tienda 100 porciento la tela y el material del vestido es muy buenaa me encanto
I ordered this dress in black. I was so excited to get it, then when I got it in the mail I immediately tried it on. Way to big even though I gave my measurements. It also has a train, the embellishments are black not silver. It was like I got two different dresses in one. Now I'm in a panic to find another dress for my daughter's wedding.
Looks just like the picture and the delivery was great
Le service était bien. Le produit c'est moyen. Argent perdu
Idk why is it not funny that i to the store for a few minutes before we leave to work at all my stuff will go to the house so we don't have to go back to sleep now so we don't have to leave
Easy, big selection, great prices. Shipping was a little expensive but well worth it.
Easy, but will see if it arrives on. Time as indicated.
It was great they responded back quick. Thank you for your service.
I ordered burgundy and they send me a BRIGHT RED dress. I am a bridesmaid in a wedding and obviously had to return it cause it's the wrong color and they are telling me that they will only give me a 6% refund even when their refund policy says if they color is wrong, I'm entitled to a full refund. 6% refund? Like what even is that! The site is a scam.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.