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Hebeos UK Reviews Summary
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to order and despatched and delivered very quickly
Very rough feeling dress, whilst it was cheaper than most places, the quality is horrendous
Poor dress to big and they want let me return telling me it's my fault it's to big even tho I ordered a whole dress size smaller
The dress is lovely, took wee bit longer to get here but it's really worth waiting for
The quality of the dresses were amazing and the colour is beautiful, will definitely order again and would rec this site to family and friends.
I love the customer service I bought 3 dresses of this website all are superb
Hebeos UK is a China company. They should stop scamming people. Their sizes are very small compared to the UK sizes. They have no customer relations. Their return policies are rubbish and scum. They take people's money They are thief's.
Took quite long for the dress to arrive but overall a good ey
Updated on sending answering my emails beautiful dress has On description can't explain how we feel we said as to the dress
I'm disappointed with my purchase because what I received it's not the same what they present on the website
I've had an amazing experience definitely ordering from here again the material and the design of my dress is perfect all the way through down to the seems, very beautiful dress I am more than pleased with my purchase
Was very excited to buy dresses online for a fair price. The dresses took a month to arrive, which I expected. I wanted to return one dress for several reasons, however, they did not let me and would charge me if I did return the dress. Very disappointed in customer service and misleading information on website. Shame
Perfect dress sizing out so has to be altered.
I misunderstood the returns policy
Arrived in time said, Dress was perfect no problems at all
The dress is beautiful and was a fraction of the price it would have cost on the high street.
I have ordered on this website before and I was very satisfied with my order. This time the quality of the dress is very poor. I ordered the dress for my mum and I have to take it to the tailor to do some amendments.
Arrived in a timely manner, looked like the pictures. Good quality.
Good customer service. Great interaction when I emailed.
From the business
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members