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The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
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Ordered two dresses for my bridesmaids! They were perfect. Great quality and an affordable price. Arrived quick!
The design is nothing like the picture on the webpage. It is ok but not as glam as what was expected with flowing material. The material is actually sown flat instead of folded criss-crossing.
We also took measures for a good fit and the dress is at least 2 sizes too large, so it will need correcting locally with a tailor.
Fast delivery, beautiful dress with quality material.
Lovely dress just as picture. Would recommend.
See the plots for yourself. The dress that arrived is just as the dress in the photo. All we need is to add a petticoat to be similar and big.
Beautiful quality, everything perfect.So pleased with my dress
Dress is good quality and is as shown in picture (both color and shape). So happy with this purchase
Conversations were all smooth and they were helpful as well. Dress came and I was so surprised at how beautiful it was and it's good quality. I'm very impressed and I'll continue but from them
Just received My wedding dress, and I'm in love it's beautiful
Easy. There was a variety of options to choose from that suited all shapes and sizes.
I am very satisfied with my online order. Fits beautifully and the delivery was fast. I was hesitant to order at first but they deliver on time and the quality of the gown is great. Fits beautifully.
Excellent service but I was hoping for the measurement a little bit clearer especially on the hips side
I was a abit sceptical however reading reviews i decided to order a dress, using the size guide & messurments available i ordered the size accordingly, when it arrived it fits perfectly! Great quality too!
I read a lot of the coments and they all looked good but i ordered it 2 sizes to big like some people said but it come and it still dose not fit me
The most disgusting, unethical company I have ever ordered from.
Ordered a dress for my daughter and it came. The zip was slightly faulty and the dress doesn't fit.
I put in a request for a refund and label. It was declined and told to go and pay for seamstress to fix it.
After emails back and forth and continuously requesting a refund because they have a 'hassle free' 14 day refund still they are refusing to give me my money back. It has been nothing but hassle.
I was the told the dresses are made to order - well are they? I see no evidence of this on the website.
All I want is to send the dress back and get a refund. And most importantly my money back.
Not only is this unethical but it's breach of contract and again the law.
It has now got to the point where I have had to report this company and taken legal action.
Still no refund…
I would avoid at all costs
Quality of product not good, you can not to return items
Customer service is not good.
Chinese knock out
You can not use the dress if you have sensitive skin
Updates via email and didnt have to wait long for delivery. The quality was good. Great choice of items and the colour of material was beautiful.
Disgusting cheap poorly made and struggling to get a return note for a refund
Easy site to use - hopefully the goods are as nice as the photo
Wonderfully easy to order and delivered when it said it would
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!