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The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
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It's nice dress, ordered size bigger to leave the room for alterations. I need it little shorted and tighter around the waist also front panel needs to be narrower. Overall, good quality dress. Similar to one I tried on in shop.
The dress is perfect, the size is perfect too and it's very beautiful
Delivered quickly. Suit is excellent for the price. Some long threads that needed trimming. Came in a hanger bag, which is much appreciated
Good service; arrived in 2 weeks and all the products are amazing
Absolutely beautiful, thanks for making such a perfect dress, high quality, just like the picture, thanks so much!
Shopping was pretty straight forward, I got the dress on time.
Very happy and quick delivery, Excellent quality and beautiful wedding dress.
The dresses are absolutely beautiful, and so light. Definitely worth the money, I ordered my size, and I still had room, I need it tailored a little bit. Thank you so much for the beautiful dress, anyone wanting to order it's SO worth every penny.
Easy to order, delivery as expected, fantastic dress, great value for money
Was a bit nervous ordering but everything was up and above great quality great communication arrived when stated beautifully packed so pleased would highly recomend
We would not recommend doing business with this company. They are not trustworthy. We asked whether the dress could be altered in a specific manner and after numerous emails, they said that the dress was in the post and the alteration completed. At no time, did they discuss it with us as requested. The alteration was not what we requested either. They have refused to refund us the money and told us to return the dress to China which is expensive.
Do not do business with Hebeos!
Very very happy with my headband
It arrived just in time for my birthday
Thank you
It was lovely to find beautiful looking dresses at such an affordable price. The only problem was that the custom sizing wasn't done very well especially for the busy of my dress.
I was skeptical and worried about ordering from this website. But I took a chance and when the dress came I fell in love! I made a couple of requests; if I could have a white lace detail instead of champagne. Communication was great!
I thought they will send my wedding dress in the box, the package will be nicer, fancier not just in the bag. But the dress it seems too nice, and fit for me! I am happy!
Will be returning this item back to Hebeos.
Does not look like it does on the website
Limited as only ordered swatch's they fabric appears good quality, so may consider ordering a wedding dress
Long delivery, expensive delivery for a colour swatch (£15) colour swatch looks like it's been put together by a child with cellotape. Material looks cheap. And most of all the colours in the swatch are numbered rather than actual colour/shades that are advertised on the website therefore can't actually match up. Complete Waste of money
Good good good good good good good good good good!
Dress was what we ordered and was shipped quickly. Daughter loves it!
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!