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Hebeos UKReviews 1,191

3.6

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Hebeos UK Reviews Summary

The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
423
quality
1,108
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2,183 reviews

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Ireland
1 review
0 helpful votes
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Ruth
November 22, 2022

It's nice dress, ordered size bigger to leave the room for alterations. I need it little shorted and tighter around the waist also front panel needs to be narrower. Overall, good quality dress. Similar to one I tried on in shop.

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
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The dress is perfect
November 21, 2022

The dress is perfect, the size is perfect too and it's very beautiful

Date of experience: November 21, 2022
Canada
1 review
0 helpful votes
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As advertised.
November 17, 2022

Delivered quickly. Suit is excellent for the price. Some long threads that needed trimming. Came in a hanger bag, which is much appreciated

Date of experience: November 17, 2022
Canada
1 review
0 helpful votes
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Very good experience
November 16, 2022

Good service; arrived in 2 weeks and all the products are amazing

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Beautiful dress
November 16, 2022

Absolutely beautiful, thanks for making such a perfect dress, high quality, just like the picture, thanks so much!

Date of experience: November 16, 2022
GB
1 review
0 helpful votes
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Shopping was pretty straight forward, I got the dress on time.

Date of experience: November 16, 2022
GB
1 review
0 helpful votes
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Excellent service, thank you.
November 16, 2022

Very happy and quick delivery, Excellent quality and beautiful wedding dress.

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Beautiful dress
November 14, 2022

The dresses are absolutely beautiful, and so light. Definitely worth the money, I ordered my size, and I still had room, I need it tailored a little bit. Thank you so much for the beautiful dress, anyone wanting to order it's SO worth every penny.

Date of experience: November 14, 2022
GB
1 review
0 helpful votes
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Great value wedding dress
November 14, 2022

Easy to order, delivery as expected, fantastic dress, great value for money

Date of experience: November 14, 2022
GB
1 review
0 helpful votes
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Brilliant
November 11, 2022

Was a bit nervous ordering but everything was up and above great quality great communication arrived when stated beautifully packed so pleased would highly recomend

Date of experience: November 11, 2022
GB
1 review
0 helpful votes
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HS
December 10, 2022

We would not recommend doing business with this company. They are not trustworthy. We asked whether the dress could be altered in a specific manner and after numerous emails, they said that the dress was in the post and the alteration completed. At no time, did they discuss it with us as requested. The alteration was not what we requested either. They have refused to refund us the money and told us to return the dress to China which is expensive.
Do not do business with Hebeos!

Date of experience: November 10, 2022
GB
1 review
0 helpful votes
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Wedding present
November 6, 2022

Very very happy with my headband
It arrived just in time for my birthday
Thank you

Date of experience: November 6, 2022
GB
1 review
0 helpful votes
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Beautiful dress
November 5, 2022

It was lovely to find beautiful looking dresses at such an affordable price. The only problem was that the custom sizing wasn't done very well especially for the busy of my dress.

Date of experience: November 5, 2022
GB
1 review
0 helpful votes
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Great service
November 3, 2022

I was skeptical and worried about ordering from this website. But I took a chance and when the dress came I fell in love! I made a couple of requests; if I could have a white lace detail instead of champagne. Communication was great!

Date of experience: November 3, 2022
Italy
1 review
0 helpful votes
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Package
November 3, 2022

I thought they will send my wedding dress in the box, the package will be nicer, fancier not just in the bag. But the dress it seems too nice, and fit for me! I am happy!

Date of experience: November 3, 2022
GB
1 review
0 helpful votes
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Not a good fit
November 29, 2022

Will be returning this item back to Hebeos.
Does not look like it does on the website

Date of experience: October 30, 2022
GB
2 reviews
0 helpful votes
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Wedding dress
October 30, 2022

Limited as only ordered swatch's they fabric appears good quality, so may consider ordering a wedding dress

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Poor product
November 28, 2022

Long delivery, expensive delivery for a colour swatch (£15) colour swatch looks like it's been put together by a child with cellotape. Material looks cheap. And most of all the colours in the swatch are numbered rather than actual colour/shades that are advertised on the website therefore can't actually match up. Complete Waste of money

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Dress good
November 25, 2022

Good good good good good good good good good good!

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Grad dress
October 26, 2022

Dress was what we ordered and was shipped quickly. Daughter loves it!

Date of experience: October 26, 2022

From the business

Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!


hebeos.co.uk
Rickmansworth, England, United Kingdom